Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 100+ pounds.
Overview
16
16
years of professional experience
Work History
Mortgage Loan Officer
Federal First Lending
01.2023 - Current
Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
Mortgage Loan Officer
Titan Mutual Lending
11.2021 - 09.2022
Had a pleasant experience with this company and grew a lot as a professional, unfortunately the company went out of business and had to find a new opportunity.
Mortgage Loan Officer
LoanDepot
11.2020 - 10.2021
As a Mortgage Loan Officer, I worked both remotely and in the office, staying motivated in a high-pressure, fast-paced environment. I met quotas and performance metrics while processing loan applications, ensuring compliance, and delivering excellent customer service.
Operations Manager
In Balance Transitional Living
10.2008 - 10.2020
As an Operations Director as part of a transitional living program for substance abuse rehabilitation, I managed a team of 15, led weekly group sessions for 20-30 clients, and worked alongside the therapy team to ensure integrated support. Focused on achieving program success and personal goals for clients, while demonstrating and teaching essential life skills. Managed and maintained multiple living facilities and grounds, also kept up vehicle maintenance and cleanliness.
Loan Officer (NMLS#2027997) at Aloha Capital/Allied Lending/Planet Home LendingLoan Officer (NMLS#2027997) at Aloha Capital/Allied Lending/Planet Home Lending