Paul Cole
Hallsville,MO
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Asset Protection Manager
Walmart
Columbia , MO
06.2006 - 01.2025
- Collaborated with law enforcement to resolve escalated situations.
- Analyzed data from the loss prevention system to identify areas of risk or potential shrinkage.
- Collaborated with other departments within the organization on projects involving asset protection.
- Assisted in the development of training materials for new hires related to asset protection topics.
- Coordinated efforts between multiple locations when responding to large scale incidents involving assets or property damage.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Developed effective partnerships with vendors supplying products used by the organization's Asset Protection team.
- Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
- Investigated shrink results outside acceptable ranges to determine causes and prevent recurrence.
- Performed regular inspections of stores to ensure adherence to company guidelines regarding safety practices.
- Monitored security systems such as CCTV cameras, alarm systems, access control systems and other safety equipment.
- Conducted audits of store inventory to detect any discrepancies in stock levels.
- I hired, trained and developed an outstanding team of Asset Protection Team Associates who utilized the latest techniques in detecting and mitigating internal and external asset loss. They accomplished this through leveraging data from different type of POS mining, inventory monitoring and process monitoring applications combined with on the sales floor research.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Department Manager
Walmart
Columbia, MO
07.1997 - 06.2002
- Analyzed business performance data and forecasted business results for upper management.
- Cultivated talented team of departmental employees through outstanding mentoring, coaching, and teaching skills.
- Implemented customer service standards, ensuring high levels of customer satisfaction.
- Conducted performance evaluations, providing constructive feedback and setting objectives.
- Monitored and reported on departmental performance metrics, adjusting strategies as necessary.
- Assisted Human Resources in recruiting qualified candidates for open positions within the Department.
- Oversaw merchandising and display efforts, enhancing product visibility and appeal.
- Delegated work to staff, setting priorities and goals.
Education
Bachelor of Arts - Counseling Psychology
Columbia College
Columbia, MO07-2002
Skills
- Teamwork and collaboration
- Analytical and critical thinking
- Training & Development
- Active listening
- Calm under pressure
- Asset recovery
- Team Training
- Security systems management
- Loss prevention strategies
- Surveillance systems
- Internal audits
- Access control
- Business planning
- Conflict resolution
- Vendor management
Certification
- Wicklander-Zulawski and Associates: Non- Confrontational Interviewing and interrogation certification.
Timeline
Asset Protection Manager
Walmart
06.2006 - 01.2025
Department Manager
Walmart
07.1997 - 06.2002
Bachelor of Arts - Counseling Psychology
Columbia College