Paul Davis
Jersey City,NJ
Summary
Dynamic professional with a proven track record in customer service and problem-solving, notably at Journal Sq Pub and Security Services. Skilled in working independently and maintaining attention to detail, I consistently achieved high customer satisfaction ratings while ensuring safety and efficiency in various roles, including as a Courier and Security Guard.
Overview
25
25
years of professional experience
Work History
Courier
Independent Contractor
01.2017 - Current
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Interacting with and fulfilling requests for customers via the app or in person. Maintaining a 98% customer satisfaction rating.
- Being polite, courteous, and respectful to restaurant staff and doormen. Making sure the customer receives their order in an urgent and delightful manner.
Carpenter
NYCDCC
06.2006 - 06.2015
- Responsible for receiving and distributing merchandise throughout the building. Making sure the products that are received is correct and accurate.
- Construct and installed building frameworks, including walls, floors, and doorframes.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
Floor Manager
Journal Sq Pub and Restaurant
05.2010 - 02.2013
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Managed store inventory and stock levels to maintain availability of products.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Made personal recommendations for customers by sharing product knowledge and demonstrating products.
Security Guard
Flag Security Services
06.2000 - 09.2005
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Education
Business Administration
Sullivan County Community College
Loch Sheldrake, NYMajor in Carpentry
Labor Technical College
Manhattan, NY06.2011
Skills
- Working independently
- Intermediate Computer Knowledge
- Problem-solving abilities
- Customer service
- Multitasking and organization
- Reliability
Additional Information
References are available upon request.
Timeline
Courier
Independent Contractor
01.2017 - Current
Floor Manager
Journal Sq Pub and Restaurant
05.2010 - 02.2013
Carpenter
NYCDCC
06.2006 - 06.2015
Security Guard
Flag Security Services
06.2000 - 09.2005
Business Administration
Sullivan County Community College
Major in Carpentry
Labor Technical College
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