Summary
Overview
Work History
Education
Skills
Timeline
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Paul Flockhart

Brooksville,FL

Summary

Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Always early, never late.

Overview

17
17
years of professional experience

Work History

Salesperson

Toyota Of Tampa Bay
08.2023 - Current
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.

Salesperson

Wesley Chapel Toyota
04.2021 - 02.2023
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Utilized CRM software to manage contacts, track progress, and analyze performance metrics.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Retained excellent client satisfaction ratings through outstanding service delivery.

Sales Associate

Lakeland Toyota
04.2020 - 04.2021
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Sales Associate

Miracle Toyota
02.2018 - 03.2020
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Engaged with customers to build rapport and loyalty.

Paratrooper

British Military
04.2007 - 04.2016
  • Enhanced mission success by executing rigorous training and maintaining peak physical fitness.
  • Increased team efficiency through the development and implementation of tactical strategies.
  • Conducted high-risk air assault operations, ensuring safe execution and mission completion.
  • Maintained a high level of readiness by participating in regular drills and exercises.
  • Assisted in the planning and execution of airborne operations for successful missions.
  • Provided expert marksmanship during combat scenarios, contributing to overall mission effectiveness.
  • Developed strong teamwork skills through rigorous training exercises with fellow paratroopers.
  • Performed reconnaissance missions, gathering vital intelligence for strategic decision making.
  • Operated as part of an elite unit tasked with special operations, demonstrating commitment to excellence under pressure.
  • Supported global contingency operations by rapidly deploying to areas of need on short notice.
  • Trained new paratroopers on best practices, fostering professional growth within the unit.

Education

High School Diploma -

Saint Aidens
England
07.2004

Skills

  • Customer Engagement
  • Account Management
  • Cross-Selling Products and Services
  • Negotiation
  • Up-Selling
  • Trial Close
  • Customer Care
  • Networking
  • Sales Process
  • Sales Management
  • Product knowledge
  • Needs Analysis

Timeline

Salesperson

Toyota Of Tampa Bay
08.2023 - Current

Salesperson

Wesley Chapel Toyota
04.2021 - 02.2023

Sales Associate

Lakeland Toyota
04.2020 - 04.2021

Sales Associate

Miracle Toyota
02.2018 - 03.2020

Paratrooper

British Military
04.2007 - 04.2016

High School Diploma -

Saint Aidens

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Paul Flockhart