Successful history in providing customer support in high stress situations. Experienced in making B2B customer need based sales to existing and net new clients, and am looking to further my career within the channel.
Overview
7
7
years of professional experience
Work History
Inside Sales Representative
World Wide Technology, Inc.
Spokane, WA
01.2023 - Current
Work in conjunction with outside sales representative to maintain and grow product sales.
Maintain detailed account records and contact logs to facilitate sales process.
Build new and expand on existing supplier relationships.
Monitor SLA metrics and material ETA in adherence with customer need-by dates.
Client Operations Specialist Sr.
Insight Enterprises
Liberty Lake, WA
10.2020 - 01.2023
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.
Cross-sold additional products and services to purchasing customers.
Owned a named book of accounts, processed quotes, orders, and and performed inside sales.
Licensed Agent Representative
State Farm
Spokane, WA
12.2017 - 10.2020
Determined the correct products or services to best fit with customer needs.
Reviewed billing accounts to assist with customer questions, while finding and correcting any errors.