Summary
Work History
Education
Skills
Timeline
Generic

Paul Franz

East Amherst,New York

Summary

Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.

Work History

Delivery Driver

Perry's Ice Cream
11 2022 - Current
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Supported positive customer experience by resolving delivery issues promptly and effectively.
  • Enhanced customer trust by providing courteous and professional service during deliveries.

Maintenance Manager

Hertz Rental Car
12 2018 - 08 2022
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
  • Delegated tasks to carefully selected employees in alignment with resource management goals.
  • Procured pricing information from various vendors to support cost-effective purchasing.
  • Supervised employee performance, preventive maintenance, and safety.
  • Collaborated with other departments to verify completion of maintenance tasks.

Mechanic

Hertz Rental Car
03 2014 - 12 2018
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Increased tire lifespan by accurately aligning wheels, balancing tires, and performing rotations as needed.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.

Detail Specialist

We Care transportation
06 2013 - 03 2014
  • Detailed interior and exterior of buses.

Detail Specialist

Dad's Dazzling Detail
06 2011 - 12 2016
  • Boosted repeat business through consistent delivery of superior detailing services.
  • Increased customer satisfaction by providing high-quality, timely detailing services.
  • Streamlined operations by implementing an organized system for scheduling appointments and managing workflow.
  • Trained new hires on company procedures and best practices for effective detailing workmanship.
  • Assisted in inventory management by tracking product usage and replenishing supplies as needed.
  • Utilized industry-standard techniques for paint correction, removing scratches, swirl marks, and other imperfections.
  • Enhanced vehicle appearance by meticulously detailing interior and exterior surfaces.

Manager

Fast Track Quick Lube
10 2004 - 05 2011
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved safety procedures to create safe working conditions for workers.

Mechanic

Hertz Rental Car
05 1996 - 06 2004
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Increased tire lifespan by accurately aligning wheels, balancing tires, and performing rotations as needed.
  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.

Education

General - Automotive

Maryvale Central
06.1983

ASE Certification In Electrical, Brakes, -

Boce's 2
04.1990

ASE Certification In Air Conditioning, Suspension -

Boce's 2
05.1991

CDLA -

National Tractor Trailer School
06.2004

Certification In Auto Detailing -

Detail King
04.2011

Certification In Repairing Auto Interior, Glass -

Paint Bull
01.2012

Certification In Body Damage Appraising -

Vale
06.2019

Skills

  • Safe driver training
  • Delivery recordkeeping
  • Route logs
  • Familiarity with DOT regulations
  • Clean MVR
  • Commercial driving
  • Vehicle inspections
  • Current CDL license

Timeline

Delivery Driver

Perry's Ice Cream
11 2022 - Current

Maintenance Manager

Hertz Rental Car
12 2018 - 08 2022

Mechanic

Hertz Rental Car
03 2014 - 12 2018

Detail Specialist

We Care transportation
06 2013 - 03 2014

Detail Specialist

Dad's Dazzling Detail
06 2011 - 12 2016

Manager

Fast Track Quick Lube
10 2004 - 05 2011

Mechanic

Hertz Rental Car
05 1996 - 06 2004

General - Automotive

Maryvale Central

ASE Certification In Electrical, Brakes, -

Boce's 2

ASE Certification In Air Conditioning, Suspension -

Boce's 2

CDLA -

National Tractor Trailer School

Certification In Auto Detailing -

Detail King

Certification In Repairing Auto Interior, Glass -

Paint Bull

Certification In Body Damage Appraising -

Vale
Paul Franz