Open To Work
Paul Gisclair
New Iberia,LA
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
4
4
years of post-secondary education
30
30
years of professional experience
Work History
Store Manager
Walgreens
New Iberia, LA
11.1996 - Current
- Managed daily store operations and ensured compliance with company policies.
- Trained and mentored staff on customer service best practices.
- Oversaw inventory management and organized product restocking efforts.
- Conducted regular staff meetings to communicate important updates and goals.
- Resolved customer inquiries and complaints efficiently and professionally.
- Analyzed sales data to identify trends and adjust merchandise accordingly.
- Maintained a clean, safe, and welcoming environment for customers and employees.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Updated and maintained store signage and displays.
- Ensured compliance with safety regulations and company policies.
- Maintained accurate records of employee performance reviews.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Delegated work to staff, setting priorities and goals.
Education
Bachelor of Science - Marketing
University of Louisiana At Lafayette
Lafayette, LA 05.1983 - 05.1987
Pharmacy Technician License - Pharmacy Technician
Louisiana Board of Pharmacy
Skills
- Inventory management
- Visual merchandising
- Customer service excellence
- Staff training
- Product restocking
- Team leadership
- Conflict resolution
- Communication skills
- Time management
- Problem solving
- Performance evaluation
- Vendor management
- Multitasking and organization
- Product merchandising
- Reliable
- Employee supervision and motivation
- Team leadership and coaching
- Supply ordering
- Flexible schedule
- Relationship building and management
- Sales strategies
- Documentation and reporting
- Order management
- Hourly shift management
- Problem-solving
- Delegating work
- Friendly and positive
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$20/hr - $30/hrTimeline
Store Manager
Walgreens
11.1996 - Current
Bachelor of Science - Marketing
University of Louisiana At Lafayette
05.1983 - 05.1987
Pharmacy Technician License - Pharmacy Technician
Louisiana Board of Pharmacy