Summary
Overview
Work History
Education
Skills
ACADEMIC HONORS & AWARDS
Timeline
Generic

PAUL GUMMERE

Littleton

Summary

Detail-oriented Technical Communication & User Experience student with a strong foundation in database management and digital culture. Proven track record of reliability and leadership in fast-paced logistics and assembly environments. Skilled in quality assurance, technical troubleshooting, and training personnel. Seeking to leverage academic excellence and hands-on technical aptitude to contribute to a professional UX or technical writing team.

Overview

6
6
years of professional experience

Work History

Package Handler / QA Assistant

FEDEX
07.2024 - Current
  • Quality Assurance: Dedicated 3 months to the QA team, diagnosing and repairing damaged shipments to ensure product integrity and customer satisfaction.
  • Technical Operations: Utilize computerized scanners and tablets to manage inventory and logistics data with high accuracy.
  • Communication: Contacted customers directly to resolve delivery issues and verify address data, ensuring successful last-mile delivery.
  • Leadership: Entrusted to train and mentor new hires on facility protocols, safety standards, and operational expectations.
  • Safety: Strictly adhere to Hazmat and safety protocols to maintain a secure work environment.

Lead Assembly Technician

ADVANTAGE SOLUTIONS
01.2020 - 08.2024
  • Technical Assembly: Interpreted complex schematics and manuals to assemble various mechanical products including mowers, log splitters, and power equipment for Home Depot.
  • Quality Control: Inspected finished products to ensure they met manufacturer safety and functional specifications.
  • Training: Served as a primary trainer for incoming technicians, streamlining the onboarding process and improving team productivity.

Education

Bachelor of Science - Technical Communication (UX)

Arizona State University
01.2026

Information Technology Coursework

Purdue University Global
01.2025

High School Diploma -

Saint Johnsbury Academy
Saint Johnsbury, VT
06-1999

Skills

  • Software: Microsoft Office Suite , Social Media Platforms
  • UX/Tech Comm: User Research Foundations, Design Visualization, Technical Troubleshooting, Quality Assurance (QA)
  • Heavy lifting
  • Package unloading
  • Packaging
  • Label reading
  • Sorting packages

ACADEMIC HONORS & AWARDS

Chancellor’s Award - Purdue University Global, The National Society of Collegiate Scholars (NSCS) - Member, The National Society of Leadership and Success (NSLS) - Member

Timeline

Package Handler / QA Assistant

FEDEX
07.2024 - Current

Lead Assembly Technician

ADVANTAGE SOLUTIONS
01.2020 - 08.2024

Information Technology Coursework

Purdue University Global

Bachelor of Science - Technical Communication (UX)

Arizona State University

High School Diploma -

Saint Johnsbury Academy