Allan Montejo
San Pedro Sula
Summary
Developed skills in high-demand retail environment, focusing on maintaining cleanliness and organization. Proven ability to manage inventory efficiently and ensure quality standards. Ready to transition into new field, leveraging strong organizational and multitasking abilities.
Overview
7
7
years of professional experience
Work History
Collections Agent
KM2 Solutions
04.2023 - Current
- Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
- Processed payments and applied to customer balances.
- Provided exceptional customer service by empathizing with clients'' financial situations while working towards mutually beneficial solutions.
- Negotiated to collect balance in full.
Farmer
Self Employed Services
09.2019 - 03.2021
- Enforced proper storage of crops, fertilizers and materials used in agricultural production.
- Maintained an organized and clean work environment by adhering to strict sanitation standards in all areas of the farm.
Customer Service Representative
Concentrix
03.2018 - 05.2019
- Enhanced customer satisfaction by addressing and resolving complex inquiries in both English and Spanish languages.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
No Degree - Industrial Engineering
Unitec
San Pedro SulaHigh School Diploma -
Rafael Heliodoro Valle
San Pedro Sula 12-2015
Skills
- Account management
- Safety procedures
- Dumping and loading
- Animal husbandry
- Attention to detail
- Active listening
- Time management
- Multitasking Abilities
Timeline
Collections Agent
KM2 Solutions
04.2023 - Current
Farmer
Self Employed Services
09.2019 - 03.2021
Customer Service Representative
Concentrix
03.2018 - 05.2019
No Degree - Industrial Engineering
Unitec
High School Diploma -
Rafael Heliodoro Valle