Paul Imhof
Easton
Summary
Thirty years experience in the automotive parts industry with a proven track record, elevating net sales from 60k to over 200k monthly within two years. Excelled in customer service and problem-solving, enhancing store reputation and customer loyalty. Expert in multitasking, fostering positive relationships, and driving significant growth across multiple locations.
Overview
16
16
years of professional experience
Work History
Store Manager/Outside Sales Representative/Dispatcher
NAPA Auto Parts - Northeast Parts Group
04.2019 - Current
- Worked at the Flemington location as dispatcher on two different stints until they were up and running back to normal
- Managed and grew the Hamburg NAPA at the start of COVID
- Worked outside sales successfully for two separate locations
- Resolved customer complaints for improved store reputation and loyalty.
Store Manager
NAPA Auto Parts - Genuine Parts
05.2012 - 04.2019
- Managed and grew a successful NAPA store in Flemington
- Managed the parts department at Royal Truck and Equipment as their own NAPA store
Store Manager
NAPA Auto Parts - Quaker City Motor Parts
09.2008 - 04.2012
- Managed a newly purchased store by QCMP and brought its net sales from 60k to over 200k monthly in two years
- Relocated to a busier store in Flemington to maintain and exceed monthly quotas regularly
Education
English
William Paterson University of New Jersey
Wayne, NJBusiness Management
Moravian College
Bethlehem, PASkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Friendly and positive
Timeline
Store Manager/Outside Sales Representative/Dispatcher
NAPA Auto Parts - Northeast Parts Group
04.2019 - Current
Store Manager
NAPA Auto Parts - Genuine Parts
05.2012 - 04.2019
Store Manager
NAPA Auto Parts - Quaker City Motor Parts
09.2008 - 04.2012
English
William Paterson University of New Jersey
Business Management
Moravian College
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