Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Paul Leenhouts

Herriman,UT

Summary

Organized field service technician experienced in attention to detail and working collaboratively with coworkers and individually toward a common goal. Friendly and diplomatic with proven commitment to adherence to safety and standard operating procedures while documenting process, with a background in instruction. Problem solver, works well under stress, and a willingness to take on responsibilities as needed.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Customer Engineer

Lumenis Surgical
Salt Lake City, UT
04.2023 - Current
  • Maintained accurate records of service calls and associated information required
  • Provided technical assistance for customers troubleshooting problems with hardware and software.
  • Conducted troubleshooting and equipment repair services to address customer complaints and assist problem resolution.
  • Ensured that all customer requests were handled in accordance with established policies and procedures.

Ski Lift Operator/Mechanical Technician

Mount Kato Ski Area
Mankato, MN
01.2023 - Current
  • Operated lifts according to written guidelines and operating procedures to reduce injuries.
  • Oversaw maintenance and operation of lift equipment, maintaining safety, cleanliness, and operational efficiency.
  • Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.

Team Leader

Army
Fayetteville, NC
04.2019 - 08.2022
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Cross-trained and provided backup support for organizational leadership.

Public Affairs Specialist

Navy
Honolulu, HI
06.2017 - 07.2018
  • Monitored and evaluated commands media coverage by contributing engaging photos to publications.
  • Established and promoted specific messages on behalf of the USS Port Royal CG 73
  • Produced and distributed photos and other content for digital use.

Small Arms Marksmanship Instructor

Navy
Honolulu, HI
07.2016 - 07.2018


  • Established clear benchmarks for performance and monitored individual and team progress.
  • Trained service members in proper use of small arms, to ensure readiness and security of the ship while deployed in a combat theater
  • Subject matter expert on all small arms carried by a United States Ticonderoga class cruiser.

Tomahawk Weapons System Maintenance Supervisor

Navy
Honolulu, HI
12.2014 - 07.2018
  • Organized ongoing maintenance schedules to maintain mission readiness while in a combat theater of operations.
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality in accordance with standard operating procedures.

Tomahawk Weapons System Maintenance Technician

Navy
Honolulu, HI
12.2013 - 12.2014
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Completed daily, weekly and monthly checklists on equipment to maintain records of scheduled maintenance procedures and maintain mission readiness.

Education

Electronics

Coastline Community College
Fountain Valley, CA
06.2024

Preventive And Corrective Maintenance

Tomahawk Weapon System Operation And Maintenance
Dam Neck, VA
12.2013

Constructing AC/DC Circuits And Related Components

Apprenticeship Technical Training (ATT)
Naval Station Great Lakes, IL
04.2013

Mankato East Senior High School
Mankato, MN
06.2012

Skills

  • Quality Standards
  • Remote Support
  • Documentation and Reporting
  • Analytical Thinking
  • Collaborative Problem Solving
  • Attention to Detail
  • Customer Support

Certification

  • CSCS - Certified Strength and Conditioning Specialist
  • CPT - Certified Personal Trainer
  • First Aid and CPR/AED qualified
  • Non-Compliant Visit, Board, Search, and Seizure qualified
  • Airborne static line qualified

Timeline

Customer Engineer

Lumenis Surgical
04.2023 - Current

Ski Lift Operator/Mechanical Technician

Mount Kato Ski Area
01.2023 - Current

Team Leader

Army
04.2019 - 08.2022

Public Affairs Specialist

Navy
06.2017 - 07.2018

Small Arms Marksmanship Instructor

Navy
07.2016 - 07.2018

Tomahawk Weapons System Maintenance Supervisor

Navy
12.2014 - 07.2018

Tomahawk Weapons System Maintenance Technician

Navy
12.2013 - 12.2014

Electronics

Coastline Community College

Preventive And Corrective Maintenance

Tomahawk Weapon System Operation And Maintenance

Constructing AC/DC Circuits And Related Components

Apprenticeship Technical Training (ATT)

Mankato East Senior High School

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Paul Leenhouts