Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Paul Luthfeld

New York

Summary

Mission-driven professional with experience in client support, program coordination, and administrative operations. Skilled in navigating complex systems, advocating for community needs, and supporting equitable access to services.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Career Services Coordinator

NADAP
New York
03.2024 - Current
  • - Collaborated with clients to identify career pathways, education plans, and individualized service goals
  • - Designed tailored service plans addressing client strengths, interests, and barriers
  • - Conducted interviews to evaluate employment history, barriers, and personal circumstances
  • - Placed clients into CareerAdvance, Career Education Services, or other HRA programs using SEAMS and Credible

Guard GI

Brooklyn Core
New York
12.2023 - 12.2024
  • - Provided site oversight and security in support-focused housing environments
  • - Conducted safety checks, site rounds, and monitored resident well-being
  • - Administered screenings and documented observations per agency protocols
  • - Utilized Vera Tracking software for resident supervision and reporting

Political Canvasser

Meridian Strategies
New York
04.2022 - 12.2023
  • - Engaged with constituents across NYC's five boroughs to increase civic participation
  • - Informed residents about local campaigns, policies, and voter registration
  • - Collected signatures and managed field data to support campaign outreach

Scheduler

Adapt Health (Landauer Medstar)
New York
01.2022 - 03.2023
  • - Coordinated appointment scheduling and resolved service-related concerns
  • - Supported individuals in navigating coverage and eligibility processes
  • - Maintained records in compliance with organizational standards

Flow Monitor

Promobile (NYC Health)
New York
06.2021 - 11.2022
  • - Guided community members through on-site public service programs
  • - Provided support, education, and follow-up assistance in high-volume settings
  • - Assisted residents in accessing online systems and scheduling tools

Resource Navigator

Archdiocese of New York
New York
03.2021 - 06.2021
  • - Managed client caseloads and assisted with access to public services
  • - Utilized Salesforce and EPIC to track and coordinate outreach efforts
  • - Partnered with city agencies to ensure timely delivery of resources

Resource Navigator

SCO Family of Services
New York
12.2020 - 02.2021
  • - Connected individuals with critical services and community supports
  • - Advocated on behalf of clients while maintaining accurate documentation
  • - Supported families in navigating service systems with care and clarity

Billing Clerk / Assistant to Accounting

Amerimed EIP
Brooklyn
10.2016 - 11.2018
  • - Processed payroll for 70+ team members and supported financial operations
  • - Maintained accurate billing records and supported administrative compliance
  • - Assisted with reporting and reconciliation of payments and service costs

Education

Bachelor of Science - Business Management & Psychology

Touro University
New York, NY

Skills

  • Experienced in client support, data tracking, and administrative coordination Proficient in managing caseloads, navigating service systems, and supporting equitable program access Skilled in Salesforce, EPIC, SEAMS, Vera Tracks, and other nonprofit and case management platforms

Certification

CPR and AED Certification - Expires 2024-08

Accomplishments

  • President, Psychology Club, Touro University (NYSCAS) | 2021-03 - 2023-12
  • Best Team Member Award - 2024-11

Timeline

Career Services Coordinator

NADAP
03.2024 - Current

Guard GI

Brooklyn Core
12.2023 - 12.2024

Political Canvasser

Meridian Strategies
04.2022 - 12.2023

Scheduler

Adapt Health (Landauer Medstar)
01.2022 - 03.2023

Flow Monitor

Promobile (NYC Health)
06.2021 - 11.2022

Resource Navigator

Archdiocese of New York
03.2021 - 06.2021

Resource Navigator

SCO Family of Services
12.2020 - 02.2021

Billing Clerk / Assistant to Accounting

Amerimed EIP
10.2016 - 11.2018

Bachelor of Science - Business Management & Psychology

Touro University