Paul Maxwell
Cahill Heating, Cooling, Electric. Plumbing & Sewer Inc.
Arlington Heights,IL
33
years of professional experience
Results-driven sales manager with a proven track record of achieving quarterly targets through strategic planning and team training. Expertise in relationship building and customer satisfaction fuels sustained growth.
Work History
Commercial Service Sales / Manager
3 Years 2 Months- Led sales team to achieve quarterly targets through strategic planning and execution.
- Developed training programs for new sales staff, enhancing product knowledge and customer engagement skills.
- Analyzed market trends to identify growth opportunities, resulting in expanded service offerings.
- Collaborated with marketing to design promotional campaigns that increased brand awareness and customer acquisition.
Owner / President
9 Years 1 Month- Oversaw daily operations of HVAC and electrical services to ensure exceptional customer satisfaction.
- Developed and implemented strategic marketing initiatives to enhance brand visibility and attract new clients.
- Managed financial performance, including budgeting, forecasting, and cost analysis for sustainable growth.
- Led a team of technicians & sales reps in delivering high-quality installation and maintenance services across diverse projects.
General Manager
2 Years- Monitored sales performance metrics to ensure alignment with company objectives and drive continuous improvement.
- Implemented CRM systems to streamline sales processes and improve data accuracy for reporting purposes.
- Conducted competitive analysis to adjust pricing strategies, optimizing profit margins while remaining competitive in the market.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Sales Engineer / Operations Manager
10 Years 5 Months- Delivered technical presentations to clients, articulating product benefits and solutions.
- Collaborated with sales teams to develop tailored proposals addressing client needs.
- Conducted product demonstrations, showcasing features and functionality to prospective customers.
- Provided post-sale support, ensuring seamless integration of solutions into client operations.
- Analyzed market trends to identify opportunities for product enhancements and new offerings.
- Trained junior sales staff on technical aspects of products and effective customer engagement strategies.
- Led cross-functional teams in developing innovative solutions that improved customer satisfaction scores.
- Streamlined the proposal process, improving turnaround time and enhancing team efficiency in submissions.
- Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Identified and supported resale opportunities to achieve sales plans.
- Generated new leads through cold calling, social media outreach, and attending industry events.
- Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
- Suggested ideas for product evolution and new product variants.
- Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
- Collaborated closely with internal teams to deliver top-notch customer service, ensuring seamless implementation of products and services.
- Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
- Participated in ongoing professional development opportunities, staying current with industry trends and advancements in technology to provide customers with up-to-date information and solutions.
- Developed and implemented pursuit plans for opportunities within assigned key accounts.
- Designed and delivered product training for clients.
- Assisted marketing team in creating targeted collateral materials that effectively communicated product benefits to potential customers.
- Improved overall customer satisfaction by proactively addressing concerns and resolving issues in a timely manner, demonstrating a commitment to exceptional service.
- Achieved consistent year-over-year growth in territory sales by proactively identifying new opportunities and strategically expanding business relationships within existing accounts.
Residential HVAC Sales /Commercial Project Manager
8 Years 9 Months- Led cross-functional teams to deliver large-scale commercial projects on time and within budget.
- Developed project scopes and objectives, ensuring alignment with client expectations and company goals.
- Implemented risk management strategies to mitigate potential project delays and cost overruns.
- Collaborated with stakeholders to refine project plans, enhancing communication and transparency throughout execution.
- Estimated and sold residential HVAC systems
Education
Bachelor of Science - Communications / Advertising
Skills
Relationship building
Sales team training
Staff management
Goals and performance
Timeline
Commercial Service Sales / Manager
Cahill Heating, Cooling, Electric. Plumbing & Sewer Inc.
06.2023 - CurrentRead More
Owner / President
Cahill Heating, Air Conditioning & Electric Inc.
05.2014 - 06.2023Read More
General Manager
Edwards Engineering
05.2012 - 05.2014Read More
Sales Engineer / Operations Manager
Reedy Industries
12.2001 - 05.2012Read More
Residential HVAC Sales /Commercial Project Manager
Northern Weathermakers
03.1993 - 12.2001Read More
Western Illinois University
Bachelor of Science from Communications / Advertising
Read More