Paul McFadden
Parma,OH
Summary
Dynamic professional with over eight years in water management and team leadership. Expertise in problem-solving, inventory control, and conflict resolution, consistently maintaining operational efficiency and a customer-centric approach. Committed to leveraging skills to enhance service delivery and team performance.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Water Pipe Repair Unit Leader
City of Cleveland Division of Water
10.2018 - Current
- Coordinated daily activities to maintain optimal staffing levels and resource allocation.
- Managed inventory control systems, ensuring accurate tracking of materials and supplies.
- Established a positive work environment by promoting collaboration, fostering open dialogue, and addressing conflicts proactively.
- Achieved Ohio EPA Class 2 Water Distribution License to enhance operational capabilities in water management.
- Assumed role of Shop Steward for Teamsters Local 507, advocating for member interests.
Water Pipe Repair Worker
City of Cleveland Division of Water
01.2015 - 10.2018
- Performed routine maintenance and repairs on water distribution systems.
- Performed regular tool maintenance to ensure optimal performance during every repair task undertaken.
- Operated specialized repair equipment to enhance service delivery.
- Collaborated with team members to streamline repair workflows.
- Elevated to leadership role overseeing water pipe repair unit operations.
Supervisor
Contemporary Services Corporation.
07.2013 - 01.2015
- Supervised event staffing and logistics to ensure operational efficiency and client satisfaction.
- Led post-event evaluations to identify improvement areas, driving continuous service enhancements.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Inventory Specialist
Marc Glassman; Inc.
09.2003 - 01.2015
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Conducted regular audits to identify and resolve discrepancies in inventory records.
- Performed data entry and completed proper paperwork.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
Assistant Office Manager
Jackson Hewitt
01.2011 - 04.2014
- Managed scheduling and appointment logistics for clients and staff.
- Oversaw inventory management for office supplies, ensuring availability.
- Transferred and directed phone calls, guests, and mail to correct staff members.
- Supported the Office Manager with various tasks such as preparing reports or presentations for executive-level meetings.
- Handled sensitive information with discretion by adhering to confidentiality protocols at all times.
- Prepared tax returns.
Education
High School Diploma -
James Ford Rhodes High School
Cleveland, OH05-2001
Skills
- Team management
- Customer focus
- Staff development
- Problem-solving
- Time management
- Multitasking Abilities
- Adaptability and flexibility
- Decision-making
- Conflict resolution
Certification
- Water Distribution Class 2 License - April 2026- present
Timeline
Water Pipe Repair Unit Leader
City of Cleveland Division of Water
10.2018 - Current
Water Pipe Repair Worker
City of Cleveland Division of Water
01.2015 - 10.2018
Supervisor
Contemporary Services Corporation.
07.2013 - 01.2015
Assistant Office Manager
Jackson Hewitt
01.2011 - 04.2014
Inventory Specialist
Marc Glassman; Inc.
09.2003 - 01.2015
High School Diploma -
James Ford Rhodes High School