Paul Noël
Oregano's
Flagstaff,AZ
34
years of professional experience
Focused General Manager considered an expert in restaurant supervision and operations. Highly capable in successfully resolving guest issues. Pursuing a new management role where hard work and dedication will be highly valued.
Business-driven individual with more than 25 years working as General Manager for Restaurant organization. Determined and experienced in client rapport, strategic initiatives and employee mentoring and coaching.
Work History
Kitchen Manager
1 Year- Directed kitchen operations, ensuring consistent food quality, ticket accuracy, and timely service during peak periods.
- Supervised back-of-house team, coaching staff on safety, prep standards, and station execution.
- Managed inventory controls, ordering, and product rotation to reduce waste and maintain stock levels.
- Enforced sanitation procedures and food safety compliance across preparation, storage, and service areas.
- Scheduled kitchen staff based on labor needs, volume trends, and operational priorities.
- Coordinated line and prep workflows to improve speed, consistency, and team accountability.
- Resolved service issues quickly, supporting front-of-house communication and guest satisfaction.
- Trained new hires on recipes, equipment use, and kitchen policies to strengthen team performance.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
General Manager
7 Years 8 Months- Delivered business strategy and developed systems and procedures to improve the quality and efficiency of operations
- Developed effective business plans to align strategic decisions with long-term objectives.
- Managed all purchasing, sales, marketing and customer account operations to ensure efficiency and performance.
- Tracked trends and suggested enhancements that would both challenge and refine the company's product offerings
- Enhanced operational success through effective staffing, strong training, adherence to food safety and sanitation regulations and well-timed customer service.
Kitchen Manager
11 Months- Hired and managed all kitchen staff.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Monitored temperature of cases, shelves and storage areas and reported failures to the manager.
- Maximized quality assurance by completing frequent checks of the line.
- Oversaw food preparation and monitored safety protocols.
- Coordinated and organized all restaurant inventory.
General Manager
3 Years 11 Months- Managed, trained and motivated back and front-of-house employees to always be improving knowledge and abilities in the field.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Ensured that each guest's experience was positive, memorable and consistent.
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
Restaurant Manager
1 Year- Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
- Carefully interviewed, selected, trained and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
Restaurant General Manager
7 Years 7 Months- Promoted items on beverage lists and restaurant specials.
- Trained incoming staff regarding restaurant's practices, culture and procedures.
- Conducted performance reviews.
- Supervised, trained and developed team members in accordance with company policies and procedures.
- Reported on weekly sales to management.
- Conducted weekly sales meetings with team members to establish merchandising, sales and profit objectives.
- Carried out supervisory responsibilities in accordance with company policies and applicable laws.
- Created effective employee schedules that maintained coverage at peak times and minimized labor costs.
Restaurant General Manager
11 Years 5 Months- Verified all deliveries against invoices and completed shortage and overage reports.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Maintained an atmosphere of enthusiastic customer service.
- Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining [Number]% accuracy.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Recorded temperature of food and food storage areas, including freezers and refrigerators.
- Supervised, trained and developed team members in accordance with company policies and procedures.
Education
Skills
Business development
Efficient multi-tasker
Food preparation and safety
Team standards
Staff training/development
Organized
Inventory management
Recruitment
Coaching and mentoring
Conflict resolution
Customer service
Effective leader
Budgeting
Employee scheduling
Customer service-oriented
Timeline
Kitchen Manager
Oregano's
11.2025 - CurrentRead More
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Menggu LLC DBA HuHot Mongolian Grill
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02.2017 - 01.2018Read More
General Manager
Top Tier Colorado DBA HuHot Mongolian Grill
03.2013 - 02.2017Read More
Restaurant Manager
Panera Bread Co.
03.2012 - 03.2013Read More
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Buffalo Wild Wings Inc
08.2004 - 03.2012Read More
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