Paul Oslin

As an enterprise accounts program manager, I am the main point of contact for enterprise level customers. I manage customer account items and monitor activity to ensure metrics or project goals (e.g., deadline, scope and quality) are achieved and exceeded.

I ensure that customer programs, designs, installations and service are completed to the agreed enterprise standards. I utilize local office resources and a team of subcontractors to perform work worldwide. In addition, I also assist customers with many items like issue resolution, capex planning and documentation. I am responsible for the P&L of my customer portfolio as well as the relationships for a broad array of clients. I create and develop internal programs for customers that drive consistent returns and measurable growth. This past year alone I have successfully reduced internal costs by 16% by implementing new programs. These programs have also generated change order requests that would have otherwise been absorbed. I often collaborate and execute projects with many cross-functional, geographically distributed teams. These teams reside within my customers as both internal and external groups as both domestic and international. I mentor project managers to achieve profitability goals by developing high-quality and efficient delivery methods. This mentoring helps finds resourceful and creative solutions to issues that were lost revenue.

Responsible for the day-to-day aspects of branch operations. Drove consistent P&L/growth for branch office, supported business development, employee management and other roles as needed.

• Achieved project deadlines by coordinating with contractors to manage performance.
• Facilitated communication between internal personnel, contractors and vendors for project cohesion.
• Developed and initiated projects, managed costs and monitored performance.
• Updated operational methods and oversaw accounting procedures for improved efficiency.
• Managed projects from procurement to commission.