Paul Parrish
Evansville ,IN
Summary
Dedicated and business focused professional with 5+ years of leadership and healthcare operations experience along with optimizing workflows and mentoring staff. Enhanced operational efficiency and patient satisfaction while managing registration and compliance. Pursuing a degree in Healthcare Administration to further strengthen leadership capabilities.
Overview
7
7
years of professional experience
Work History
Financial Care Advocate I
Deaconess Hospitals
Evansville, USA
11.2020 - Current
- Registered patients for inpatient, outpatient, and observation services, ensuring accuracy and compliance to facilitate seamless patient care
- Managed post-admission tasks, work queues, and patient records, maintaining HIPAA compliance to protect patient information
- Facilitated workflows between departments during busy periods during high-demand periods, improving patient satisfaction.
- Trained and mentored new hires to enhance team efficiency and support onboarding process.
2nd Shift Supervisor
Super 8 Hotel
Evansville, USA
09.2019 - 09.2020
- Oversaw facility operations during overnight shifts, maintaining exceptional service standards and operational effectiveness.
- Trained and supported 5+ new hires, enhancing service delivery and team integration.
- Answered guest inquiries and resolved conflicts to maintain customer satisfaction.
Lead Sales Associate
Bargain Hunt
Evansville, USA
05.2019 - 09.2019
- Delivered personalized customer service in fast-paced retail environment to ensure customer satisfaction.
- Trained new employees on store operations and customer service best practices to enhance team effectiveness.
- Organized stock and facilitated daily operations to maintain store efficiency.
Education
Bachelor of Science - Healthcare Administration
University of Southern Indiana
Evansville, IN05-2027
Associate of Science - Nursing
Ivy Tech Community College
Evansville, INSkills
- Leadership & Team Management
- Healthcare operations
- Employee onboarding
- Microsoft Office Suite
- Epic Systems
- Financial counseling
- HIPAA Compliance
- Customer conflict resolution
- Workflow optimization
- Electronic health records
- Regulatory compliance
Timeline
Financial Care Advocate I
Deaconess Hospitals
11.2020 - Current
2nd Shift Supervisor
Super 8 Hotel
09.2019 - 09.2020
Lead Sales Associate
Bargain Hunt
05.2019 - 09.2019
Bachelor of Science - Healthcare Administration
University of Southern Indiana
Associate of Science - Nursing
Ivy Tech Community College