Paul R. Jacques
Manchester,NH
Overview
32
32
years of professional experience
Work History
Route Sales Representative
Frito-Lay
Londonderry, NH
01.2025 - Current
- Responsible for delivering, ordering and merchandising Frito-Lay’s complete line of products to grocery stores and small format stores such as gas stations, convenience stores and pharmacies.
- Work daily with store managers to increase sales volume, maintain inventory records and monitor product sales.
Probation Support Technician
U.S. Probation & Pretrial Services
, NH
01.2023 - 01.2025
- Provided direct supervision to federal probationers and those on supervised release who are classified as low risk offenders to ensure compliance with the terms and conditions of their supervision.
- Served as the primary point of contact for U.S. Immigration and Customs Enforcement (ICE).
- Monitored the status of all inactive ICE offenders who are being detained pending prosecution and/or deportation.
- Investigated cases where offenders were scheduled to be released from the Federal Bureau of Prisons and did not have a release plan in place or a placement into a Residential Reentry Center.
- Conducted financial investigations into offenders to ensure proper payment of restitution.
- District of New Hampshire
Criminal Justice Program Coordinator (Part-Time)
Nashua Community College
Nashua, NH
01.2022 - 01.2023
- Assisted the Department Chair in the development, implementation and coordination of the Criminal Justice Certificate and the Criminal Justice Associate Degree.
- Assisted in the development, implementation and evaluation of program curricula.
- Assisted the Department Chair with adjunct recruitment, orientation, mentorship and assignment of teaching accountabilities.
- Served as an academic advisor to students.
Assistant Program Director
Community Resources for Justice
Manchester, NH
01.2020 - 01.2022
- Maintained facility accountability to ensure compliance as a federal reentry center using policy standards set by the Federal Bureau of Prisons.
- Oversaw program functional areas; inmate discipline, medication process, cleaning details, and staff schedules, training, discipline, corrective action plans and performance evaluations.
- Oversaw facility related functions; security, maintenance, supplies and petty cash.
- Assisted the Program Director with policy development and implementing an annual operating budget of over 1.3 million dollars.
- Hampshire House
Labor Relations Specialist
Greater Lynn Senior Services
Lynn, MA
01.2018 - 01.2020
- Presided as the Hearings Officer to address and resolve grievance matters at all levels.
- Responsible for representing management in all labor relations matters, including the negotiation, interpretation, administration and enforcement of the Collective Bargaining Agreement.
- Conducted employee investigations and developed corrective action plans.
- Regular consultation with the Human Resources Department and the senior leadership team on all important agency policies and personnel decisions.
Adjunct Professor (Part-Time)
Rivier University
Nashua, NH
01.2013 - 01.2018
Adjunct Professor (Part-Time)
Nashua Community College
Nashua, NH
01.2016 - 01.2018
Chief Probation/Parole Officer
New Hampshire Department of Corrections
, NH
01.2008 - 01.2018
- Provided direct supervision over a field office of Probation/Parole Officers and support staff.
- Built and maintained relationships with the courts, parole board, attorneys, police departments and other community stakeholders.
- Collaborated regularly with victims, attorneys, judges, and other service agencies to develop, implement and monitor community-based programs for offenders.
- Oversaw staff schedules, training and performance evaluations.
Probation/Parole Officer
New Hampshire Department of Corrections
, NH
01.1995 - 01.2008
- Provided direct supervision to state probationers and parolees to ensure compliance with the terms and conditions of their supervision through a combination of collateral, office and field contacts.
- Provided general counseling to probationers and parolees in obtaining housing, employment, substance misuse treatment, mental health treatment and domestic violence education.
- Completed several hundred annulment and pre-sentence investigation reports for multiple courts.
- Often maintained specialized caseloads including high risk offenders in the Intensive Supervision Program Unit (ISP), Domestic Violence Unit and offenders in other special alternative programs.
- Served as a member of the New Hampshire Governor’s Commission on Domestic and Sexual Violence and co-authored the first 'Batterer Intervention Standards' in 2002.
Timeline
Route Sales Representative
Frito-Lay
01.2025 - Current
Probation Support Technician
U.S. Probation & Pretrial Services
01.2023 - 01.2025
Criminal Justice Program Coordinator (Part-Time)
Nashua Community College
01.2022 - 01.2023
Assistant Program Director
Community Resources for Justice
01.2020 - 01.2022
Labor Relations Specialist
Greater Lynn Senior Services
01.2018 - 01.2020
Adjunct Professor (Part-Time)
Nashua Community College
01.2016 - 01.2018
Adjunct Professor (Part-Time)
Rivier University
01.2013 - 01.2018
Chief Probation/Parole Officer
New Hampshire Department of Corrections
01.2008 - 01.2018
Probation/Parole Officer
New Hampshire Department of Corrections
01.1995 - 01.2008