PAUL ROSS
Miami,FL
Summary
High-energy professional multitasks well to meet customer desires and business needs in high-volume environments. Experienced with POS systems, money handling and responsible alcohol service. Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.
Overview
6
6
years of professional experience
Work History
Floor Manager
Sabos Subs
Hampton Beach, NH
05.2018 - 02.2024
- Resolved customer complaints or escalated them as necessary for further resolution.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Ensured that all staff members adhered to safety guidelines and regulations.
Barback/Head Busser
The Goat Bar and Grille
Hampton Beach, NH
05.2022 - 05.2023
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Cleaned the bar area including counters, glasses, and utensils throughout shift.
- Consistently checked inventory levels and communicated needs to management team.
- Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
- Restocked ice and prepared garnishes for drinks.
- Successfully managed multiple tasks simultaneously while providing quality service.
- Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
- Maintained spotless, well-stocked bar organized and ready for customer demands.
Education
High School Diploma -
St. Johns High School
Shrewsbury, MA05-2022
Skills
- Customer Relations
- Proficient in Excel
- Store Maintenance
- Fast-Paced Environment
- Collaboration
- Server Support
- Restaurant Industry Expertise
- Supply Ordering
- Adaptability
- Interpersonal Skills
- Conflict Resolution
- Multitasking
Timeline
Barback/Head Busser
The Goat Bar and Grille
05.2022 - 05.2023
Floor Manager
Sabos Subs
05.2018 - 02.2024
High School Diploma -
St. Johns High School
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