Summary
Overview
Work History
Education
Skills
Timeline
SalesManager

Paul Stafford

Chatsworth

Summary

Sales Manager with a proven track record at BDR Loopers and Fab, excelling in relationship building and sales strategy implementation. Achieved significant revenue growth through effective client management and exceptional service. Skilled in performance metrics and fostering team engagement, driving both productivity and customer satisfaction.

Overview

40
40
years of professional experience

Work History

Sales Manager

BDR Loopers and Fab
05.2022 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.


Tufting Manager

Dixie Group Inc
02.2012 - 05.2018
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Tufting Manager

Beaulieu of America
06.1997 - 02.2013
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
  • Organized professional development programs for staff, leading to improved performance and skill sets.

Scheduling Manager

Diamond Carpet Mills
01.1986 - 06.1997
  • Resolved schedule conflicts swiftly, ensuring minimal disruption to operations and client satisfaction levels.
  • Served as central point of contact for all outside vendors.
  • Demonstrated adaptability in responding to shifting priorities and changing business needs while maintaining focus on achieving scheduling objectives.
  • Implemented continuous improvement strategies within the scheduling department for increased productivity levels.
  • Conducted meetings to update management and staff members on progress.
  • Managed budgetary constraints effectively while maintaining optimal staffing levels, contributing to positive financial results.

Education

Took Excel Classes,

Canaanland Christian School
Chatsworth, GA
05-2006

Skills

  • Relationship building
  • Goals and performance
  • Verbal and written communication
  • Product knowledge
  • Sales expertise
  • Sales presentations
  • Client relationship management
  • Positive and upbeat

Timeline

Sales Manager

BDR Loopers and Fab
05.2022 - Current

Tufting Manager

Dixie Group Inc
02.2012 - 05.2018

Tufting Manager

Beaulieu of America
06.1997 - 02.2013

Scheduling Manager

Diamond Carpet Mills
01.1986 - 06.1997

Took Excel Classes,

Canaanland Christian School
Paul Stafford