Paul Toma
Torrance
Summary
Friendly and detail-oriented professional with leadership experience, strong customer service skills, and a proven track record of accuracy in high-responsibility roles. Experienced in handling cash transactions, managing data, and working in fast-paced environments. Dedicated Costco Executive Member since 2022, passionate about delivering excellent member experiences and supporting team success.
Overview
12
12
years of professional experience
Work History
Lead Repair Technician
Celestron
Torrance
03.2023 - Current
- Lead daily workflow for precision optical repairs, ensuring high-quality and accurate output
- Train and support team members to meet productivity and quality goals
- Maintain detailed service records and database entries with a high level of accuracy
- Troubleshoot complex issues and provide clear communication on solutions
- Oversaw inventory of repair parts and tools to maintain operational efficiency.
- Collaborated with other departments such as engineering or customer service to resolve customer complaints related to repairs.
Repair Technician
Celestron
Torrance
01.2022 - 03.2023
- Diagnosed and repaired complex mechanical and electronic components with high attention to detail.
- Collaborated with customer service departments to resolve technical inquiries and improve client satisfaction.
- Diagnosed and repaired telescopes and optical devices for customer satisfaction.
- Maintained high standards of safety and cleanliness in the repair area.
Barista / Cook / Cashier
Café Bonaparte
Hermosa Beach
10.2020 - 01.2022
- Delivered fast, friendly service in a high-volume café environment
- Handled cash and card transactions accurately during peak hours
- Managed closing procedures, including cash drawer reconciliation and daily sales reporting
- Maintained a positive and professional attitude to enhance customer experience
Technical Director
Komora Engineering
Bucharest
01.2018 - 01.2020
- Led team of 6 in delivering successful engineering and surveying projects
- Served as main point of contact for clients and stakeholders
- Managed project documentation, logistics, and reporting to ensure compliance and accuracy
- Utilized AutoCAD and ArcGIS to create precise legal and technical documentation for project deliverables
Land Surveyor
Komora Engineering
Bucharest
10.2013 - 01.2018
- Conducted land surveys using GPS and total station equipment.
- Prepared and maintained accurate survey documents and reports.
- Conducted land surveys using advanced surveying equipment and software.
- Collaborated with engineers to develop site plans and project designs.
- Prepared detailed survey reports and documentation for client review.
Education
Master of Science - Land Surveying
Technical University of Civil Engineering
Bucharest06-2013
Bachelor of Science - Land Surveying
Gheorghe Asachi Technical University
Iași06-2011
Skills
- Customer Service & Member Engagement
- Cash Handling & Sales Reconciliation
- Data Entry & Accuracy
- Problem Solving & Conflict Resolution
- Team Leadership & Training
- Time Management in Fast-Paced Environments
- Bilingual: English & Romanian
Additional Information
Costco Gold Star Executive Member (since 2022), Strong work ethic, reliability, and team-oriented mindset, Local South Bay resident
Timeline
Lead Repair Technician
Celestron
03.2023 - Current
Repair Technician
Celestron
01.2022 - 03.2023
Barista / Cook / Cashier
Café Bonaparte
10.2020 - 01.2022
Technical Director
Komora Engineering
01.2018 - 01.2020
Land Surveyor
Komora Engineering
10.2013 - 01.2018
Master of Science - Land Surveying
Technical University of Civil Engineering
Bachelor of Science - Land Surveying
Gheorghe Asachi Technical University