PAUL TRAN-HAU
Jupiter
Summary
Dedicated and customer-focused restaurant professional with 9 years of experience in serving and management roles, eager to leverage expertise in enhancing the dining experience and contributing exceptional service to your establishment.
Overview
14
14
years of professional experience
Work History
Server
Limoncello
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Financial Auditor
OTS
03.2023 - 03.2024
- Conducted confidential and specialized investigations into potential fraud situations.
- Mitigated risk exposure through comprehensive evaluation of internal control systems and identification of weaknesses.
Personal Trainer
Self
03.2018 - 03.2023
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
Restaurant Manager, CEO Assistant
Le Ti St Barth
05.2015 - 08.2017
- Managed restaurant operations and assisted the CEO in day-to-day activities
Server, Bartender
Hotel Guanahani & SPA
10.2014 - 04.2015
- Provided excellent service as a server and bartender
Server, Bartender, Beach Boy
Hotel Eden Rock St Barth
04.2013 - 08.2014
- Served as a server and bartender, contributing to positive dining experiences
Breakfast Manager
Salines Garden Cottages
10.2012 - 03.2013
- Managed breakfast services, ensuring a positive start for guests
Beach Assistant Manager
Hotel Le Sereno
10.2011 - 08.2012
- Assisted in managing beach-related services and activities
Breakfast Manager
Salines Garden Cottages
04.2011 - 08.2011
- Managed breakfast services, maintaining high standards of cleanliness
Education
GED -
LPO Des Iles Du Nord
Saint Martin06-2010
Skills
- Exceptional customer service
- Time management
- Multitasking
- Team collaboration
- Strong communication skills
- Optimization
- Management skills
Accomplishments
- Supervised team of 20 staff members.
- Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
Industry Expertise
- Management
- Customer Service
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Limited Working
Timeline
Server
Limoncello
03.2024 - Current
Financial Auditor
OTS
03.2023 - 03.2024
Personal Trainer
Self
03.2018 - 03.2023
Restaurant Manager, CEO Assistant
Le Ti St Barth
05.2015 - 08.2017
Server, Bartender
Hotel Guanahani & SPA
10.2014 - 04.2015
Server, Bartender, Beach Boy
Hotel Eden Rock St Barth
04.2013 - 08.2014
Breakfast Manager
Salines Garden Cottages
10.2012 - 03.2013
Beach Assistant Manager
Hotel Le Sereno
10.2011 - 08.2012
Breakfast Manager
Salines Garden Cottages
04.2011 - 08.2011
GED -
LPO Des Iles Du Nord
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