Paul Tyler
Los Angeles,CA
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and boosting sales through exceptional service and relationship building. At Nike, leveraged problem-solving and teamwork skills to drive repeat business and manage financial transactions with precision. Adept at creating welcoming environments, significantly improving store performance.
Overview
8
8
years of professional experience
Work History
Sales Associate
Dicks Sporting Goods Distribution Center
02.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Coordinated sales promotions and events to drive store traffic and increase sales volume.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Increased customer loyalty with personalized shopping experiences and attentive service.
Sales Associate
Nike
04.2020 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Stock Associate
Macys Department Store
05.2019 - 12.2019
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
Sales Associate
Footlocker.com Inc.
02.2017 - 02.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Bachelor Of Kinesiology - Finance
Glendale Community College
Glendale, CASkills
- Time management
- Problem-solving skills
- Teamwork and collaboration
- Problem-solving
- Multi-tasking strength
- Excellent people skills
- Goal oriented
- Exceptional customer service
- Relationship building
- Stocking and receiving
- Client service
Timeline
Sales Associate
Dicks Sporting Goods Distribution Center
02.2023 - Current
Sales Associate
Nike
04.2020 - 07.2023
Stock Associate
Macys Department Store
05.2019 - 12.2019
Sales Associate
Footlocker.com Inc.
02.2017 - 02.2019
Bachelor Of Kinesiology - Finance
Glendale Community College
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