Paul Walsh
Estero,FL
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Administrative Lieutenant
Lee County Sheriff's Office
14750 Six Mile Cypress Parkway, Ft. Myers Fl 33912
08.2008 - 08.2023
- Decreased criminal activity by organizing community vigilance initiatives and preparing neighborhood crime reports.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Created reports, presentations and other materials for executive staff.
- Interviewed, managed, developed and trained staff, established and monitored goals, conducted performance reviews.
- Improved customer satisfaction through application of superior conflict resolution and problem-solving skills.
- Analyzed and solved multi-faceted problems that effected executive leaders.
- Implemented project management techniques to overcome obstacles and improve team performance.
- Completed bi-weekly payroll for [100] employees.
- Supervised Incident Management on critical incidents, natural disasters, and large scale community events.
- Supervised School Resource Officer Program (100,000 students), overseeing daily activities of 100 law enforcement officers.
- Implemented policy and procedures for special investigations and crime prevention programs.
- Organized and updated databases, records and other information resources.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
Police Officer
Honolulu Police Department
801 S. Beretania St. Honolulu, HI 96813
05.2005 - 05.2008
- Responded to emergency calls for service.
- Built rapport and trust within community.
- Conducted criminal investigations.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Patrolled assigned areas to prevent and deter criminal activity.
Deputy Sheriff
Luzerne County Sheriff's Department
200 N. River St. Wilkes-Barre, PA 18711
09.2003 - 04.2004
- Transportation of inmates from jail to court house for court proceedings.
- Ensured safety of constituents in attendance at court proceedings.
British Army Royal Guard
Her Majesty's Armed Forces
Great Britain
07.1995 - 11.1999
- Ensured protection of royal family and their assets.
- Monitored visitors to guard against theft and maintained security of premises.
- Combat Infantry soldier.
- Operated and monitored security surveillance equipment.
- Maintained physical fitness to perform physically demanding job tasks.
- Responded quickly to incidents and assessed active situations for security concerns.
- Maintained confidentiality to protect sensitive information and prevent harmful release of information.
Education
Bachelor of Arts - Individualized Studies
Wilkes University
Wilkes-barre, PA01.2005
Associate of Arts - Criminal Justice
King's College
Wilkes-barre, PA05.2002
Skills
- Business Needs Identification
- Compliance Requirements
- Employee Performance Evaluations
- Human Relations
- Supervising Personnel
- Operational Efficiency
- Policies and Procedures
- Records and Database Management
- Sensitive Document Disposal
- Administrative Operations
- Organizational Systems
- Investigative Oversight
Accomplishments
- Supervised team of 100 staff members. Recognized as the 2019 Florida Association of School Resource Officers (FASRO) unit of the year.
- Achieved 100% participation by introducing Panic Apps for E911 systems to every charter school within the school district.
- Investigated and supervised criminal investigations of notoriety that brought national recognition to my agency.
- Agency Emergency Management liaison for Hurricane Ian.
- Critical Incident Commander school threats investigations.
- NATO peacekeeping medals Kosovo 1999.
- 2022 Rotary of SWFL Law Enforcement Officer of the Year Finalist.
Affiliations
- International Association of Chiefs of Police (Peer Support).
- Florida Association of Hostage Negotiators (FAHN).
- Florida Association of School Resource Officers (FASRO).
Certification
- Threat Assessment Criminal Investigations, Law enforcement - 2018-2022
- Certified Peer Support leader, Law Enforcement - 2018-2020
- Certified US Soccer Association Coach, San Carlos Park Scorpions Soccer Club - 2019-2023
Timeline
Administrative Lieutenant
Lee County Sheriff's Office
08.2008 - 08.2023
Police Officer
Honolulu Police Department
05.2005 - 05.2008
Deputy Sheriff
Luzerne County Sheriff's Department
09.2003 - 04.2004
British Army Royal Guard
Her Majesty's Armed Forces
07.1995 - 11.1999
Bachelor of Arts - Individualized Studies
Wilkes University
Associate of Arts - Criminal Justice
King's College