Summary
Overview
Work History
Education
Skills
Certification
Martial artist
Timeline
Generic

Paul Walton

Acworth,GA

Summary

Proven to enhance guest experiences through exceptional customer service and hospitality expertise, notably at Rootstock Wine Bar. Skilled in multitasking and guest engagement, I've efficiently managed high-volume dining, ensuring timely and accurate service. My ability to memorize daily specials and maintain seamless communication between staff highlights my dedication to operational excellence and customer satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Rootstock Wine Bar
03.2022 - 05.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Ensured guest received their food in a timely manner and that the order was both accurate and enticing.
  • Communicated with both back and front of house to maximize communication and minimize mistakes.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

The Box Sports Bar
06.2020 - 03.2022


  • Ensured guest satisfaction with constantly full beverages and knowing the order of the regulars.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided bar with all kegs and glassware needed for shift as well as the normal serving duties during shift.
  • Closed and mopped the bar and restaurant at the end of each shift for service the next day.

Busser/Server

Elevation Chop House
06.2018 - 06.2020
  • Crafted table-side nitrogen martinis and margaritas as well as normal bar upkeep for nightly service.
  • Created an exciting and inviting atmosphere that would encourage guest for many repeat visits.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • maintained upkeep of the nitrogen storing containers and storing station to prevent any spills or accidents.

Busser

Sake Japanese Restaurant
10.2017 - 05.2018
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Education

High School Diploma -

Alan C. Pope High School
Marietta, GA

Skills

  • Exceptional customer service
  • Guest Engagement
  • Hospitality service expertise
  • Memory retention
  • High-volume dining
  • Food Running
  • Daily specials memorization

Certification

  • C.E.R.T. (Community Emergency Response Team)

Martial artist

I have been in American karate since the age of eight,  although i do not have my black belt; i am one belt underneath that achievement and am striving to complete that goal. As well as begin competing in tournaments more often.

Timeline

Server

Rootstock Wine Bar
03.2022 - 05.2024

Server

The Box Sports Bar
06.2020 - 03.2022

Busser/Server

Elevation Chop House
06.2018 - 06.2020

Busser

Sake Japanese Restaurant
10.2017 - 05.2018

High School Diploma -

Alan C. Pope High School

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Paul Walton