Paul White
Pittsburgh,PA
Summary
Dynamic sales professional excels in high-productivity environments, completing tasks efficiently and surpassing goals. Skilled in customer relationship management, negotiation techniques, and strategic planning. Strong communication skills, adaptability, and problem-solving abilities ensure success in challenging sales scenarios.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Assistant Account Manager
St Moritz Security
Pittsburgh, Pennsylvania
07.2024 - Current
- Created presentations for clients outlining services offered by the company.
- Participated in brainstorming sessions with senior management regarding new product launches or marketing initiatives.
- Listened to customer needs to identify and recommend best products and services.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Assisted Account Managers in managing client relationships and resolving customer service issues.
Security Supervisor
Allied Universal Security Services
Riverside, California
02.2019 - 06.2024
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Managed security staff schedules for shifts, minimizing overtime costs.
- Assessed company security risks and developed actionable solutions to be presented to management.
- Held routine and surprise drills to keep help security team members practice response plans.
- Interviewed and hired security personnel with strong skill sets and expertise.
- Developed and implemented training procedures for newly hired personnel.
Case Manager
American Honda
Chino, California
02.2016 - 01.2019
- Conducted initial assessments to determine client eligibility for programs and services.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Participated in professional development activities related to case management best practices.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
Sales Trainer
Mr Carwash / Regency
Houston, Texas
- Analyzed customer feedback data to identify gaps in knowledge or skills among sales staff.
- Coordinated with other departments such as marketing and operations to ensure accuracy of information presented during trainings.
- Provided one-on-one coaching to sales representatives on effective communication techniques.
- Explained goals and expectations required of trainees.
- Collaborated with managers to develop strategies for improving customer service standards across all locations.
Education
High School Diploma -
Jesse H Jones High School
Houston05-1995
Skills
- Customer service
- Security assessments
- Training development
- Relationship management
- Conflict resolution
- Staff scheduling
- Customer retention
Certification
- TWIC Certified
- BSIS California Guard Card
- PA Child Line Clearance
- Certified Adult Mental Health
Timeline
Assistant Account Manager
St Moritz Security
07.2024 - Current
Security Supervisor
Allied Universal Security Services
02.2019 - 06.2024
Case Manager
American Honda
02.2016 - 01.2019
Sales Trainer
Mr Carwash / Regency
High School Diploma -
Jesse H Jones High School