Summary
Overview
Work History
Education
Skills
Timeline
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Paul Will

Omaha,NE

Summary

Dynamic Lead Field Technician and Application Sales Engineer at Honeywell, Inc., proficient in technical training and customer relationship management. Enhanced customer satisfaction through strategic project management and cross-functional collaboration, delivering customized solutions. Acknowledged for exceptional attention to detail and expertise in system installation, producing significant results across varied environments.

Overview

20
20
years of professional experience

Work History

Lead Field Technician/Application Sales Engineer

Honeywell, Inc
Omaha, NE
12.2005 - Current
  • Document daily installation activities.
  • Deliver technical training sessions to customers on product usage, operation, and installation
  • Trained other technicians in best practices for the installation, repair, and maintenance of our EMS system.
  • Cultivated and sustained positive relationships with customers to enhance customer satisfaction.
  • Maintained accurate records of parts and equipment utilized in projects for inventory updates.
  • Collaborated with internal teams including marketing, engineering, and operations to ensure successful project execution.
  • Assessed customer requirements and determined suitable solutions for needs.

Education

Certificate - T-2 Telephone Interconnect Electrical

T-2 Telephone Interconnect Electrical Apprenticesh
Norwich, CT
04-2000

High School Diploma -

Waterford High
Waterford
06-1984

Skills

  • Technical training
  • System installation
  • Customer relationship management
  • Project management
  • Troubleshooting techniques
  • Cross-functional collaboration
  • Attention to detail

Timeline

Lead Field Technician/Application Sales Engineer

Honeywell, Inc
12.2005 - Current

Certificate - T-2 Telephone Interconnect Electrical

T-2 Telephone Interconnect Electrical Apprenticesh

High School Diploma -

Waterford High

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