Paula Acevedo
Houston,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Merchandising Team Lead
SAM’S CLUB #8246
02.2024 - Current
- Lead and support teams across assigned merchandising areas by assigning duties, communicating expectations, monitoring progress, and ensuring work is completed accurately and efficiently.
- Oversight of coaching training, associate development, and evaluation while cultivating a positive, productive, and inclusive workplace.
- Offer superior member service by recognizing member needs, sourcing merchandise, enhancing self-service technology, and solving member issues.
- Foster safe work environment by adhering to equipment and safety procedures.
Backroom Associate
SAM’S CLUB #8246
02.2023 - 02.2024
- Managed incoming deliveries and outgoing shipments while supporting efficient merchandise flow throughout the club.
- Maintained and organized a safe backroom while following company standards for inventory accuracy, and productivity.
- Responded effectively to changing priorities while maintaining accuracy, productivity.
- Supported overall club operations by ensuring merchandise was properly handled and available to members.
Curbside Pickup Associate
SAM’S CLUB #8246
08.2020 - 02.2023
- Provided exceptional member service throughout the Club Pickup process, from order fulfillment through member pickup.
- Assisted members with order questions, merchandise concerns, while maintaining a professional and positive experience.
- Worked closely with other associates and departments to meet daily pickup demands.
- Developed strong knowledge of club operations, merchandise, member service, in a fast-paced environment.
Education
High School Diploma -
Spring Woods High School
Houston, TX05-2001
Skills
- Associate Coaching & Development
- Team Leadership
- Training & Mentoring
- Safety & Compliance
- Team Collaboration
- Customer/Member Satisfaction
Timeline
Merchandising Team Lead
SAM’S CLUB #8246
02.2024 - Current
Backroom Associate
SAM’S CLUB #8246
02.2023 - 02.2024
Curbside Pickup Associate
SAM’S CLUB #8246
08.2020 - 02.2023
High School Diploma -
Spring Woods High School