Paula Ammar MSN, RN AMB-BC
Milford,DELAWARE
Summary
Experienced registered nurse offering a strong background in patient assessment, care coordination, and virtual communication, I am confident in my ability to provide compassionate, high-quality remote care while supporting veterans through accessible and efficient healthcare services.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Registered Nurse Care Manager
Department of Veteran Affairs
Wilmington, DELAWARE
03.2017 - Current
- Conducted telephone, and in-person veteran assessments for acute and chronic conditions.
- Educated veterans and their families on medications, treatment plans, preventive care, and discharge instructions.
- Documented veteran encounters accurately in CPRS.
- Collaborated with physicians, specialists, and care teams to improve veteran outcomes.
- Escalated urgent veteran medical concerns appropriately while maintaining calm and professional communication.
- Educated staff members on topics related to case management best practices and regulatory requirements.
- Coordinated patient care plans with interdisciplinary healthcare teams.
- Provided education and resources to veterans and their families.
- Assessed veteran health status and identified care needs.
- Facilitated communication between veterans and healthcare providers.
- Coordinated with physicians, nurses, and other healthcare providers to ensure continuity of care.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Registered Nurse Care Manager
Department of Veterans Affairs
Asheville, North Carolina
08.2013 - 03.2017
- Coordinated care plans for veterans with diverse medical and emotional needs.
- Collaborated with multidisciplinary teams to enhance patient support services.
- Educated veterans on available resources and healthcare options effectively.
Education
Master of Science - Nursing Leadership And Management
Excelsior College
Albany, NY 05.2011 - 04.2015
Skills
- Patient education
- Assessment skills
- Clinical decision making
- Problem solving
- Triage
Certification
- AAACN (American Academy of Ambulatory Care Nursing) in ambulatory care, 10/2015-present.
Timeline
Registered Nurse Care Manager
Department of Veteran Affairs
03.2017 - Current
Registered Nurse Care Manager
Department of Veterans Affairs
08.2013 - 03.2017
Master of Science - Nursing Leadership And Management
Excelsior College
05.2011 - 04.2015