Paula Arismendy

• Responded to customer requests for products, services, and company information.
• Scheduled appointments and coordinated services.
• Handled inbound and outbound calls for customer support.
• Resolved billing issues and answered product/service inquiries.
• Maintained accurate records and provided high-quality service.

• Conducted online consultations and guided international patients through treatment processes.
• Created marketing presentations and managed social media inquiries.
• Scheduled appointments and coordinated care between patients and clinics.
• Implemented new strategies to improve click-through rates and conversion.
• Collaborated with cross-functional teams to develop integrated marketing plans that included both traditional and digital channels.
• Created social media content with innovative brand messaging to support new product launches.
• Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
• Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
• Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
• Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.

• Provided comprehensive dental care, including routine cleanings, fillings, and consultations.
• Built strong patient relationships through empathy and clear communication.
• Scheduled appointments and tracked treatment progress.
• Participated actively within community events promoting oral health awareness and offering dental screenings, highlighting the importance of preventive care measures.
• Mentored junior dentists by sharing knowledge about best practices in dentistry and discussing complex cases together for better decision making.
• Maintained detailed patient records to ensure accurate documentation of treatment plans and progress.

Currently enrolled in an English language program focused on academic writing, grammar, and speaking fluency. Actively improving communication skills to support future professional and academic goals in the U.S.

• Completed a 5-year Dentistry program with extensive clinical training in preventive and restorative procedures. Participated in outreach dental health programs serving low-income communities in Medellí
• Total U.S. Credits and Cumulative Grade Point Average: 3.33