Paula Arnold
Bakersfield,California
Summary
Knowledgeable Transportation and Distribution professional with exemplary skills in customer service, scheduling and time management. Dedicated leader with team-oriented mentality. Proven history of adaptability and resourceful problem-solving. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Logistics Dispatcher
C&J Well Services, Inc.
08.2000 - Current
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining open communication channels with clients.
- Managed high-volume transportation requests, ensuring timely and accurate delivery of goods to clients.
- Established positive working relationships with both internal team members as well as external partners, fostering a collaborative work environment.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Scheduled and dispatched drivers to locations.
- Provided training and guidance to new dispatchers.
- Worked closely with customers to effectively resolve issues and complaints.
- Delivered exceptional customer service to individuals contacting company's call center for support and assistance.
- Effective at multi-tasking and maintaining a friendly attitude under pressure
Education
High School Diploma -
South High School
BakersfieldBusiness Administration
San Joaquin Valley College
Visalia, CASkills
- Strong Decision-Making Abilities
- Transportation knowledge
- Resource Allocation Abilities
- Logistical operations
- Staff Training and Development
- Work order entry
Timeline
Logistics Dispatcher
C&J Well Services, Inc.
08.2000 - Current
High School Diploma -
South High School
Business Administration
San Joaquin Valley College