Paula Bahr

Plain Dealing,LA

Summary

Customer-oriented Store Manager offering over 20 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

years of professional experience

Work History

Store Manager

Speedy Cash

Bossier City, LA

12.2014 - Current

Conducted daily store operations, including opening and closing procedures and cash handling.
Developed strategies to maximize sales and profitability.
Resolved customer complaints in a timely manner.
Ensured compliance with safety regulations and company policies.
Maintained accurate records of employee performance reviews.
Created weekly work schedules for store personnel.
Trained and mentored associates to teach daily tasks and procedures.

Asst Store Manager

Ross Dress for Less

Bossier City, LA

04.2010 - 11.2014

Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
Identified areas of operational inefficiency and implemented solutions to streamline processes.

Head Lead

Sears

Shreveport, LA

01.2004 - 11.2010

Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Received and verified incoming shipments for accuracy of items, quantities, and condition.
Processed returns to vendors and maintained accurate records of all returned items.
Checked orders against invoices to ensure accuracy before releasing them from the warehouse.

Education

High School Diploma -

Benton High School, Benton, LA

03-1999

Skills

Supply Ordering
Payroll Management

Retail Inventory Management
Promotional planning

Timeline

Store Manager - Speedy Cash

12.2014 - Current

Asst Store Manager - Ross Dress for Less

04.2010 - 11.2014

Head Lead - Sears