Sam Numan
Corona,USA
Summary
Accomplished Director of Operations with over 25 years of experience managing 64 payday loan and check cashing stores across multiple states. My Proven track record in employee mentoring, succession planning, and operational excellence, driving significant business growth and profitability. Demonstrating enthusiasm for the self storage industry, I have proactively registered with the Self Storage Association and successfully earned the Certified Self Storage Manager (CSSM) designation. Eager to contribute my proven leadership and operational excellence to drive growth and success in the self-storage industry. Reliable and results-focused, ready to make significant impact.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Regional Director of Operations
Curo Technology Corp / Speedy Cash & Rapid Cash
01.2004 - 01.2023
- Directed daily operations across 64 locations, generating $300M in annual revenue and achieving 65% in-store performance income
- Developed a mentoring and training program leading to a 100% promotion rate from within the region
- Implemented a succession planning strategy, creating a leadership pipeline and promoting high-potential employees
- Drove performance optimization through regular reviews and feedback, establishing a culture of accountability and continuous improvement
- Collaborated with executive leadership on strategic planning to set and achieve operational goals
- Managed a $300M budget, optimizing resource allocation to enhance profitability and operational efficiency
- Established compliance protocols to minimize risk and maintain adherence to state and federal regulations
Regional Manager
Rent-A-Center
01.1989 - 01.2002
- Led multiple store operations across three states, enhancing service standards and driving revenue growth
Skills
- Leadership & Team Development
- Employee Training & Mentorship
- Strategic Planning & Execution
- Operations & Performance Management
- Budgeting & Financial Management
- Regulatory Compliance
- Customer Service Excellence
- Process Improvement
- Data-driven decision-making
- Strategic planning and execution
- Leadership training
- Customer service
- Problem-solving abilities
- Operational Efficiency
- Staff training/development
- Team building
- Performance Management
- Financial controls implementation
Certification
- Basics of Coaching and Mentoring
- Fundamentals of Operations Management
- Lean Process & Six Sigma
- Unlock Your MBA Potential: Leadership and Management Mastery
Timeline
Regional Director of Operations
Curo Technology Corp / Speedy Cash & Rapid Cash
01.2004 - 01.2023
Regional Manager
Rent-A-Center
01.1989 - 01.2002
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