Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Paula Burdick

Florida,MA

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Berkshire Community Pharmacy
04.2017 - Current
  • Aided in medication therapy reviews by collecting and organizing patient data on drug usage patterns.
  • Answered incoming phone calls and addressed questions from patients and healthcare providers.
  • Boosted patient trust through exceptional service,
  • Communicated with patients to collect information about prescriptions and medical conditions for compliance medication packaging.(Medicine-On-Time)

Skills

  • Medication Therapy Management training
  • Insurance Billing
  • Resolving Complaints
  • Prioritization and Organizational skills
  • Updating medication histories
  • Providing excellent customer service

Certification

  • PTCB - Advanced Certified Pharmacy Technician

01/31/1996


  • PTCB - Medication History Certificate

01/22/2021


  • PTCB - Medication Therapy Management Certificate

12/04/2023


  • PTCB - Billing and Reimbursement Certificate

02/24/2021


Timeline

Certified Pharmacy Technician

Berkshire Community Pharmacy
04.2017 - Current
Paula Burdick