Paula Deleon
Robstown,TX
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Conscientious, hardworking and excels at multitasking in fast-paced environments. Strong analytical abilities and problem-solving skills contribute to successful project outcomes and positive impacts on overall business performance.
Overview
10
10
years of professional experience
Work History
Administrator
Southern Tire Mart
Robstown , TX
04.2014 - Current
- Responded to customer inquiries via phone or email in a professional manner.
- Provided training to new hires on office policies and procedures.
- Provided administrative support to management team including preparing reports and presentations.
- Processed payroll accurately ensuring all employees were paid on time.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Developed and implemented office policies and procedures.
- Maintained confidential records relating to personnel matters.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Robstown High School
Robstown, TX05-2000
Skills
- Expense Monitoring
- Financial Oversight
- Supplies Ordering
- Customer Service
- Timesheet Processing
- Bookkeeping
- Decision-Making
- Information Management
- Schedule Coordination
- Employee Supervision
References
References available upon request.
Timeline
Administrator
Southern Tire Mart
04.2014 - Current
Robstown High School