Paula Ellis
Cynthiana
Summary
Operations Manager with a proven track record at JB Transportation, enhancing load efficiency and client relations. Expert in logistics and transportation management, coupled with exceptional team collaboration and problem-solving abilities. Demonstrates a unique blend of strategic planning and empathetic patient care, ensuring operational excellence and compliance. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities.
Certified nursing assistant offering several years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Manager
JB Transportation
Union
09.2021 - 02.2025
- Supervised logistics operations and managed loads for the Home Depot account.
- Managed coordination among team members to ensure smooth operations.
- Managed logistics coordination to successfully sell loads.
- Supported efficient loading and unloading processes through ongoing communication efforts.
- Improved load efficiency and strengthened client relationships while maintaining operational compliance.
- Delegated tasks to team members.
- Contributed to the preparation and facilitation of corporate weekly sessions.
Certified Nursing Assistant (CNA)
Bluegrass Care Navigators
Florence
06.2018 - 09.2021
- Provided compassionate care to patients, assisting with daily living activities
- Helped patients with bathing, dressing, and maintaining a clean living environment
- Delivered hands-on healthcare with empathy and professionalism
Education
High School Diploma -
Bourbon County High School
KentuckySkills
- Logistics and Transportation Management
- Office Supervision and Administration
- Operations Management
- Strategic Planning and Negotiation
- Dispatching and Freight Management
- Customer Service and Communication
- Microsoft Office (Word, Excel)
- Typing and computer skills
- Emotional support
- Feeding assistance
- Patient transfers
- Team collaboration
- Patient hygiene assistance
- Time management
- Critical thinking
- Problem-solving
- Patient care
- HIPAA compliance
Certification
CNA Licenses
Languages
English, Expert
Timeline
Operations Manager
JB Transportation
09.2021 - 02.2025
Certified Nursing Assistant (CNA)
Bluegrass Care Navigators
06.2018 - 09.2021
High School Diploma -
Bourbon County High School
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