Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Paula Escobar

Miami,FL

Summary

Versatile and friendly individual with a background in customer service, childcare, and medical billing. I thrive in fast-paced settings, love connecting with people, and can handle multitasking. Whether it's ensuring top-notch customer satisfaction, taking care of little ones, or navigating the complexities of medical billing, I bring a positive attitude to a work environment.

Overview

5
5
years of professional experience

Work History

Medical Billing

Esm Billing And Consulting
10.2023 - Current
  • Tasked with the responsibility of verifying patient's insurance coverage and eligibility for all insurance carriers
  • Communicated with insurance providers to ensure any denied claims were resolved and resubmitted
  • Responsible for charging entry and posting of insurance and patient payments
  • Verified insurance eligibility and followed up on open claims status
  • Verifying insurance eligibility by accessing online websites. Answering and resolving patient billing inquiries follow up on insurance and patient aging.

Childcare Assistant Teacher

KLC Academy
09.2023 - 10.2023
  • Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
  • Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
  • Monitored classroom to verify safe and secure environment.
  • Modeled positive behavior and communication skills for students.

Server

Oasis Lounge & Hookah Bar
12.2022 - 08.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Childcare Assistant Teacher

Karter School Of South Riding
09.2020 - 08.2021
  • Enhanced student learning by implementing interactive and creative teaching methods in the childcare setting.
  • Improved classroom management with the implementation of positive reinforcement strategies, leading to a more conducive learning environment.
  • Implemented engaging hands-on activities that facilitated learning through play, promoting cognitive development among students.
  • Served as a reliable source of support for lead teacher during times of absence or need for additional assistance in the classroom.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Documented daily food attendance, enrollments and withdraws and monthly food claims in state-regulated system.
  • Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
  • Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
  • Helped new preschool children get used to classes by giving one-on-one support.
  • Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.

Assistant Teacher

Kids R Kids Learning Academy
12.2019 - 09.2020
  • Increased student engagement by incorporating hands-on activities and group projects into the curriculum.
  • Enhanced students'' critical thinking skills through problem-solving exercises and open-ended questions.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Collaborated with colleagues to develop cross-curricular lessons, promoting interdisciplinary learning among students.

Smoothie Barista

Tropical Smoothie Cafe
11.2018 - 03.2020
  • Improved customer satisfaction by crafting delicious and visually appealing smoothies tailored to individual preferences.
  • Assisted in the development of new smoothie recipes for menu expansion and increased sales.
  • Maintained a clean and organized workspace, ensuring efficient service during peak hours.
  • Trained new employees on proper blending techniques, ingredient selection, and presentation standards.
  • Managed inventory levels and restocked supplies as needed, reducing waste and maintaining freshness.
  • Optimized workflow by multitasking between taking orders, preparing smoothies efficiently, and managing register duties when necessary.
  • Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization.
  • Operated POS system for quick order entry and cash drawer accuracy.

Education

High School Diploma -

John Champe High School
Aldie, VA
06.2020

Skills

  • Organizational Abilities
  • Computer Literacy
  • Multitasking Capabilities
  • Problem Solving Aptitude
  • Teamwork and Collaboration
  • Customer Service Excellence

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Medical Billing

Esm Billing And Consulting
10.2023 - Current

Childcare Assistant Teacher

KLC Academy
09.2023 - 10.2023

Server

Oasis Lounge & Hookah Bar
12.2022 - 08.2023

Childcare Assistant Teacher

Karter School Of South Riding
09.2020 - 08.2021

Assistant Teacher

Kids R Kids Learning Academy
12.2019 - 09.2020

Smoothie Barista

Tropical Smoothie Cafe
11.2018 - 03.2020

High School Diploma -

John Champe High School
Paula Escobar