Versatile and friendly individual with a background in customer service, childcare, and medical billing. I thrive in fast-paced settings, love connecting with people, and can handle multitasking. Whether it's ensuring top-notch customer satisfaction, taking care of little ones, or navigating the complexities of medical billing, I bring a positive attitude to a work environment.
Overview
5
5
years of professional experience
Work History
Medical Billing
Esm Billing And Consulting
10.2023 - Current
Tasked with the responsibility of verifying patient's insurance coverage and eligibility for all insurance carriers
Communicated withinsuranceproviders to ensure any denied claims were resolved and resubmitted
Responsible for charging entry and posting of insurance and patient payments
Verified insurance eligibility and followed up on open claims status
Verifying insurance eligibility by accessing online websites. Answering and resolving patient billing inquiries follow up on insurance and patient aging.
Childcare Assistant Teacher
KLC Academy
09.2023 - 10.2023
Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
Instructed children in health and personal habits, such as eating, resting, and toileting.
Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
Monitored classroom to verify safe and secure environment.
Modeled positive behavior and communication skills for students.
Server
Oasis Lounge & Hookah Bar
12.2022 - 08.2023
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Bussed and reset tables to keep dining room and work areas clean.
Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Childcare Assistant Teacher
Karter School Of South Riding
09.2020 - 08.2021
Enhanced student learning by implementing interactive and creative teaching methods in the childcare setting.
Improved classroom management with the implementation of positive reinforcement strategies, leading to a more conducive learning environment.
Implemented engaging hands-on activities that facilitated learning through play, promoting cognitive development among students.
Served as a reliable source of support for lead teacher during times of absence or need for additional assistance in the classroom.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Documented daily food attendance, enrollments and withdraws and monthly food claims in state-regulated system.
Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
Helped new preschool children get used to classes by giving one-on-one support.
Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
Assistant Teacher
Kids R Kids Learning Academy
12.2019 - 09.2020
Increased student engagement by incorporating hands-on activities and group projects into the curriculum.
Enhanced students'' critical thinking skills through problem-solving exercises and open-ended questions.
Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
Collaborated with colleagues to develop cross-curricular lessons, promoting interdisciplinary learning among students.
Smoothie Barista
Tropical Smoothie Cafe
11.2018 - 03.2020
Improved customer satisfaction by crafting delicious and visually appealing smoothies tailored to individual preferences.
Assisted in the development of new smoothie recipes for menu expansion and increased sales.
Maintained a clean and organized workspace, ensuring efficient service during peak hours.
Trained new employees on proper blending techniques, ingredient selection, and presentation standards.
Managed inventory levels and restocked supplies as needed, reducing waste and maintaining freshness.
Optimized workflow by multitasking between taking orders, preparing smoothies efficiently, and managing register duties when necessary.
Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization.
Operated POS system for quick order entry and cash drawer accuracy.
Medical Coding and Billing Specialist at MedExpert Billing & Consulting Pvt. LtdMedical Coding and Billing Specialist at MedExpert Billing & Consulting Pvt. Ltd