Paula Espaillat
Woodbridge,NJ
Summary
Dynamic Assistant Manager with a proven track record at Domino's Pizza, excelling in customer satisfaction and team leadership. Skilled in leveraging computer competencies and strategic thinking to enhance operational efficiency. Demonstrated ability to improve service quality, achieving a significant increase in customer satisfaction. Expert in staff training, development, and motivation, ensuring high performance and reduced discrepancies.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Dominos's Pizza
Woodbridge, NJ
01.2023 - 01.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
Woodbridge High School
Woodbridge, NJ06-2023
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Team motivation
- Customer relations
- Staff training and development
- Staff supervision
- Employee scheduling
- Sales strategies
- Strategic thinking
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Assistant Manager
Dominos's Pizza
01.2023 - 01.2025
High School Diploma -
Woodbridge High School