Paula Flores
Summary
Billing specialist with extensive medical billing expertise and a track record of effective dispute resolution. Committed to HIPAA compliance and enhancing accounts receivable management. Skilled in fostering strong relationships with clinical staff.
Overview
13
13
years of professional experience
Work History
Billing Specialist
Circle of Care Pediatrics Home Health
San Antonio
11.2013 - Current
- Processed patient billing information to ensure accurate and timely payment.
- Managed insurance claims submissions and follow-ups for timely payments.
- Monitored incoming payments and reconciled accounts regularly.
- Resolved discrepancies between customer remittances and invoices to maintain account accuracy.
- Addressed customer inquiries regarding billings and account status to enhance client satisfaction.
- Worked closely with patients to discuss payment arrangements when needed.
- Collaborated with clinical staff to verify service codes and patient data.
- Supported other departments within the organization.
Education
Associate of Science - Medical Social Work
Palo Alto College
San Antonio, TX12-2000
Skills
- Medical billing expertise
- Accounts receivable management
- Billing and collections
- Claim submission
- Invoicing proficiency
- Payment posting
- Invoice processing
- Cash posting
- Payment reconciliation
- Fiscal reporting
- Insurance verification
- Billing software
- HIPAA compliance
- Dispute resolution
- Relationship building
- Record preparation
- Research and due diligence
- Multitasking and organization
- Data entry proficiency
- Communication skills
- Payment reconciliation
- Insurance verification
Languages
English
Professional
Spanish
Limited
Affiliations
- volunteer
Timeline
Billing Specialist
Circle of Care Pediatrics Home Health
11.2013 - Current
Associate of Science - Medical Social Work
Palo Alto College