Paula Gillespie
Jensen Beach,FL
Summary
Dynamic Mental Health Technician with extensive experience at Recovery Solutions, excelling in crisis intervention and patient monitoring. Proven ability to implement treatment plans and foster recovery through effective therapeutic communication and multidisciplinary collaboration. Committed to enhancing patient outcomes and ensuring a safe, supportive environment for all clients.
Overview
34
34
years of professional experience
Work History
Mental Health Technician
Recovery Solutions
Indiantown, Florida
01.2025 - Current
- Provide direct patient care and support within a mental health treatment setting. This includes assisting with activities of daily living, maintaining a safe and therapeutic environment, and responding to crisis situations under the supervision of licensed professionals. Playing a key role in implementing treatment plans and fostering patient recovery through positive interaction and behavior management.
- Educated patients on coping strategies and self-management techniques.
- Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
Mental Health Technician
Coral Shores Behavioral Health
Stuart, FL
04.2022 - 01.2025
- Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
- Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.
Mental Health/Behavioral Health Technician
Lawnwood Behavioral Health
Ft. Pierce, FL
12.2021 - 04.2022
- Provided excellent service to patients through personable communication.
- Identified and addressed individual mental health challenges to support patients.
- Participated in weekly multidisciplinary team meetings to discuss patient progress and plan further interventions.
- Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
Data Entry Specialist
United States Postal Office
Jupiter, FL
09.1998 - 02.2022
- Identified, corrected and reported data entry errors.
- Completed accurate and efficient data entry and database updates to support business operations.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Sorted source documents and organized to be filed.
- Adhered to strict data confidentiality policies to prevent information leakage.
- Communicated with coworkers regarding deadlines and project milestones.
- Proofread and edited documents to correct errors.
- Documented data entry completions in corresponding logbooks.
Dedicated Security Officer
Treasure Coast Square Mall
Jensen Beach Fl, FL
02.2016 - 03.2020
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Recorded required data for incident reports and files.
- Demonstrated strong attention to detail and accuracy when providing information to Security Management.
Payroll
United States Army
Fort Hood, TX
09.1991 - 09.1995
- Onboarded new employees in time reporting and payroll systems.
- Processed employee rehires, transfers, terminations and withholdings.
- Voided checks and issued stop payment orders to correct payroll discrepancies.
- Leveraged payroll processing system to track and input tax, wage and personnel information.
Education
James H. Faulkner State Community College
Bay Minette, ALSkills
- Crisis intervention
- Patient monitoring
- Treatment plan implementation
- Therapeutic communication
- Behavioral management
- Multidisciplinary collaboration
Education and Training
other
Timeline
Mental Health Technician
Recovery Solutions
01.2025 - Current
Mental Health Technician
Coral Shores Behavioral Health
04.2022 - 01.2025
Mental Health/Behavioral Health Technician
Lawnwood Behavioral Health
12.2021 - 04.2022
Dedicated Security Officer
Treasure Coast Square Mall
02.2016 - 03.2020
Data Entry Specialist
United States Postal Office
09.1998 - 02.2022
Payroll
United States Army
09.1991 - 09.1995
James H. Faulkner State Community College
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