Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
11
11
years of professional experience
Work History
Delivery Driver
Pizza Hut
Grand Rapids, MI
01.2013 - Current
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Provided excellent customer service by answering inquiries about products being delivered.
Recognized by management for providing exceptional customer service.
Office Manager
R3 Station Properties LLC
Grand Rapids, MI
04.2018 - 07.2022
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Conducted research projects related to new product development or marketing initiatives.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Insurance Agent
Aflac
Grand Rapids, MI
05.2018 - 02.2019
Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
Engaged customers and provided high level of service by carefully explaining details about documents.
Scheduled meetings with prospective clients to discuss available products and services.
Education
BBA - Business Administration
Western Michigan University
Kalamazoo, MI
05-2018
Skills
Problem-Solving
Financial Tracking
Account Management
Marketing Strategies
Strategy Implementation
Financial Modeling
Affiliations
Grand Rapids Boys & Girls club youth development coordinator
Volunteered for the National Kidney Foundation
Grand Rapids Ottawa Hills Varsity assistant Football Coach