Paula Hernandez
Riviera Beach,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Restaurant Server
Steve
Boynton Beach, FL
01.2023 - 09.2023
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Increased sales significantly by upselling higher-end products to customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Cashier
Paulina
Lake Worth, FL
04.2022 - 12.2022
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Diploma -
Lake Worth High School
Lake Worth, FL05.2021
Skills
- Customer Satisfaction
- Organization
- Cleanliness
- Cash Handling
- Courteous Phone Demeanor
- Conflict and Complaint Resolution
- Decision-Making
- Hospitality best practices
- Relationship Building
- Cool Under Pressure
- Transactions and Cash Handling
- Adaptable and Flexible
- Reliable and Responsible
- Warm and Friendly
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Server
Steve
01.2023 - 09.2023
Cashier
Paulina
04.2022 - 12.2022
Diploma -
Lake Worth High School