Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paula Kadlubar

Giddings

Summary

Dynamic Assistant Manager with a proven track record in enhancing customer experiences and leading teams. Expertise in decision-making, staff supervision, and problem-solving to drive operational efficiency and customer satisfaction.

Overview

27
27
years of professional experience

Work History

Assistant Manager

Big Easy Saloon
10.2024 - 10.2025
  • Coordinated scheduling for team members, enhancing workflow and shift coverage.
  • Trained new staff on service protocols and bar procedures to maintain high standards.
  • Supported management in implementing promotional events to increase customer engagement.
  • Assisted in managing daily bar operations, ensuring smooth workflow and customer satisfaction.
  • Supported inventory management by tracking stock levels and placing orders as needed.
  • Collaborated with bartenders to create innovative drink specials, enhancing customer experience.
  • Monitored compliance with health and safety regulations, contributing to a safe environment.
  • Handled cash register operations, ensuring accurate transactions and financial accountability.
  • Produced daily sales reports and deposits.
  • Resolved customer inquiries and complaints promptly, fostering positive relationships.
  • Contributed to team meetings by sharing feedback on service improvements and operational efficiency.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Maximized profit margins by negotiating competitive pricing with suppliers and managing inventory levels.

Food Server

Bullpen Sports Bar and Grill
08.2018 - 07.2024
  • Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and retention.
  • Coordinated food and beverage orders efficiently, ensuring timely delivery and accuracy.
  • Managed cash handling processes, maintaining accuracy during transactions and closing procedures.
  • Collaborated with kitchen staff to ensure quality control of food presentation and preparation standards.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Managed cash register accurately, ensuring proper handling of transactions and tips.
  • Cultivated warm relationships with regular customers.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
  • Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
  • Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
  • Contributed positively to team morale through effective communication and cooperation with coworkers.

Food Service Worker

Nguon LY LLC Aka Donut Shop
01.2018 - 11.2018
  • Prepared and served a variety of donuts and beverages to customers, ensuring high-quality standards.
  • Maintained cleanliness and organization of workstations, adhering to food safety regulations.
  • Assisted in training new staff on operational procedures and customer service best practices.
  • Managed inventory levels for ingredients, ensuring timely restocking to meet customer demand.
  • Multi-task serving hot breakfast, refilling coffee, and cleaning the tables.
  • Handled to go orders.

House Cleaner

Myself
03.2009 - 10.2016

Cleaned clients entire homes, changed bed linens, emptied trash.

Extra duties were cleaning refrigerators and cleaning baseboards.

Financial Services Representative

Guaranty Bank
02.2005 - 03.2007
  • Assisted clients with account inquiries and financial product applications.
  • Educated customers on banking services and digital tools for enhanced user experience.
  • Processed transactions accurately while adhering to compliance regulations and policies.
  • Developed tailored financial solutions to meet individual client needs and objectives.

School Secretary

Grace Lutheran Church and School
09.1998 - 06.2002
  • Managed daily office operations, ensuring smooth communication between staff, parents, and students.
  • Coordinated scheduling and logistics for school events and meetings, optimizing resource allocation.
  • Developed and maintained filing systems to ensure efficient retrieval of student records and documentation.
  • Assisted in financial management by processing payments and maintaining accurate accounting records.
  • Deposits and Payroll for staff.

Education

No Degree - Computer Programming

Texas State Technical College
Waco, TX

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Customer relations
  • Staff supervision

Timeline

Assistant Manager

Big Easy Saloon
10.2024 - 10.2025

Food Server

Bullpen Sports Bar and Grill
08.2018 - 07.2024

Food Service Worker

Nguon LY LLC Aka Donut Shop
01.2018 - 11.2018

House Cleaner

Myself
03.2009 - 10.2016

Financial Services Representative

Guaranty Bank
02.2005 - 03.2007

School Secretary

Grace Lutheran Church and School
09.1998 - 06.2002

No Degree - Computer Programming

Texas State Technical College