Paula K. Carroll

• Identified and engaged with potential lessees to fill rental vacancies. via guided tours, phone calls, and social media platforms.

• Draft and sign legally sound and detailed lease agreements.

• Verify resident eligibility by calculating income, assets, and family composition per strict tax credit guidelines.

• Conduct timely annual recertifications and housing authority rental changes.

• Ensured resident files were audit-ready and complied with state and federal housing regulations.

• Oversaw accounts payable, processed vendor invoices, minimized bad debt, and maintained budget compliance.

• Draft annual operating budget and submit in a timely manner for approval.

• Create, analyze, and submit accurate weekly, monthly, and quarterly reports.

• Conduct weekly team meetings to communicate expectations, goals, and applaud achievements.

• Sought prospective lessees to fill rental vacancies by engaging with the community. via guided tours, phone calls, and social media platforms.
• Prepared and executed detailed lease agreements to formalize rental contracts. legally sound and detailed lease agreements.
• Verify resident eligibility by calculating income, assets, and family composition per strict tax credit guidelines.
• Conduct timely annual recertifications and housing authority rental changes.
• Conducts weekly team meetings to communicate expectations, goals, and applaud achievements.
• Create, analyze, and submit accurate weekly, monthly, and quarterly reports.
• Oversaw accounts payable, processed vendor invoices, minimized bad debt, and maintained budget compliance.

• Oversee accounts payable, process vendor invoices, minimize bad debt and maintain a tight budget.
• Engaged potential lessees through guided tours and informative interactions via phone and social media.
• Drafting and signing legally sound and detailed lease agreements.
• Ensure resident files are audit-ready and in compliance with state and federal housing regulations.
• Led weekly team meetings to communicate expectations, set goals, and recognize achievements.
• Conducted 90-day reviews, annual reviews, monthly commissions, and quarterly bonuses.
• Created, analyzed, and submitted accurate reports on a weekly, monthly, and quarterly basis.

• Collected rent, enforced collection policies, and pursued delinquent accounts to maintain consistent cash flow.
• Scouted prospective lessees through guided tours, phone calls, and social media to maximize occupancy rates.
• Verify resident eligibility by calculating income, assets, and family composition per strict tax credit guidelines.
• Conduct timely annual recertifications and housing authority rental changes.
• Prepared resident files to be audit-ready and compliant with state and federal housing regulations.

• Extracts, correlates, and manipulates large, complex datasets such as Medicaid claims and SNAP benefits.
• Managed data and performed analyses using statistical software to ensure data integrity and accuracy.
• Prepared comprehensive statistical and narrative reports to support informed decision-making.
• Synthesize complex data into clear, concise written reports.
• Liaised with department staff and HHSC, providing technical assistance and research methodologies to enhance project outcomes.
• Applied strong understanding of research design principles., statistical concepts, and evaluation procedures.