Summary
Overview
Work History
Education
Skills
Timeline
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Paula Kim

Las Vegas,NEVADA

Summary

Dynamic bartender skilled in multitasking and customer service. Proven ability to enhance guest experiences and foster team collaboration in high-pressure environments.

Overview

10
10
years of professional experience

Work History

Bartender

Velveteen Rabbit
04.2021 - Current
  • Crafted innovative cocktails to enhance customer experience and satisfaction.
  • Work well with the team to ensure smooth service throughout shift.
  • Engaged in casual conversations and jokes with patrons to foster rapport and encourage repeat business.
  • Streamlined workflow processes to improve service efficiency during peak hours.

Server, Bartender, Barista

Snooze AM Eatery
11.2022 - 06.2026
  • Delivered exceptional customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
  • Trained new servers on menu items, service protocols, and POS system usage.
  • Enhanced guest experience by providing personalized recommendations and resolving inquiries.

Server Trainer, Bartender

Lazy Dog Restaurant & Bar
09.2016 - 03.2021
  • Trained new servers on menu knowledge and service standards to ensure consistent guest experiences.
  • Developed training materials and resources to enhance onboarding processes for new staff members.
  • Mentored team members in upselling techniques, contributing to increased customer satisfaction and sales.
  • Conducted performance evaluations for trainees, providing actionable feedback for continuous improvement.

Education

High School Diploma -

Oroville High School
Oroville, CA

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Work extraordinarily well under pressure
  • Positive attitude no matter the weather

Timeline

Server, Bartender, Barista

Snooze AM Eatery
11.2022 - 06.2026

Bartender

Velveteen Rabbit
04.2021 - Current

Server Trainer, Bartender

Lazy Dog Restaurant & Bar
09.2016 - 03.2021

High School Diploma -

Oroville High School