Hi, I’m
Paula Knutel
Account Executive - Commercial Insurance
Illinois
Summary
Established , highly organized and motivated Account Executive with demonstrated track record of building relationships with clients and carrier partners. Skilled at problem solving and continuous growth through new business opportunities and organic account rounding with current clients. Team player working to achieve companies goals.
Overview
20
years of professional experience
1
Certification
Work History
West's Insurance Agency
Account Executive
02.2021 - Current
Job overview
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Executed successful sales strategies to convert leads into customers.
- Contributed to team objectives in fast-paced environment.
- Built relationships with customers and community to promote long term business growth.
- Assisted customers with knowledgeable, friendly support at every stage renewal or new business process.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Resolved issues promptly to drive satisfaction and enhance customer service.
CRC Group
Inside Broker
12.2019 - 02.2021
Job overview
- Identify, solicit, and arrange appropriate insurance coverage for clients by utilizing accessible wholesale casualty markets
- Serve as an intermediary between the agent and the wholesale carrier for business renewal and growth
- Drive new and renewal business to ensure brokerage team is meeting or exceeding production goals.
Hylant
Senior Client Service Manager
06.2019 - 12.2019
Job overview
- Establish and maintain relationships with clients and the carriers who provide them with coverage and service
- Assist clients with coverage questions, contract reviews and responding to all client inquiries in a timely manner
- Request renewal information from clients to prepare application and update agency management system
- Market all new and renewal business.
Alliant/Mesirow Insurance Services
Account Executive
01.2015 - 06.2019
Job overview
- Responsible for the maintenance, and relationship building for assigned book of business
- Responsible for marketing and coverage analysis of property and casualty new business and on-going product enhancements throughout life of client
- Maintain excellent working relationships with contracted insurance carriers and intermediaries and have a complete understanding of the abilities and services provided by each
- Seek to identify vendors who bring new services that could be of benefit to my clients.
Tave Risk Management
Client Executive
11.2013 - 01.2015
Job overview
- Establish and maintain relationships with clients and the carriers who provide their coverage and service
- Review contracts and other documents to provide feedback to clients on insurance-related requirements
- Request renewal information from clients to prepare application and update agency management system
- Market new and renewal business.
GCG Risk Management
Account Manager
12.2012 - 11.2013
Job overview
- Establish and maintain relationships with clients and the carriers who provide them with coverage and service
- Assist clients with coverage questions, contract reviews and responding to all client inquiries in a timely manner
- Request renewal information from clients to prepare application and update agency management system
- Market all new and renewal business.
The Plexus Groupe LLC
Account Manager
11.2011 - 12.2012
Job overview
- Establish and maintain solid relationships with clients and the carriers who provide them with coverage and service
- Review and analyze loss data trending for client claim review
- Assist clients with coverage questions, contract reviews and responding to all client inquiries in a timely manner
- Request renewal information from clients to prepare application and update agency management system
- Market all new and renewal business.
Mesirow Financial
Account Executive
12.2003 - 11.2011
Job overview
- Responsible for the maintenance, and relationship building for assigned book of business
- Responsible for marketing and coverage analysis of property and casualty new business and on-going product enhancements throughout life of client
- Maintain excellent working relationships with contracted insurance carriers and intermediaries and have a complete understanding of the abilities and services provided by each
- Seek to identify vendors who bring new services that could be of benefit to my clients.
Education
College of Lake CountyGrayslake, IL
Associates of Arts in Liberal Arts
University Overview
Licensed P&C Insurance Producer, Illinois, 1998
Skills
- Business Development
- Revenue Generation
- Account Servicing
- Account Management
- Relationship Building and Management
- Written and Verbal Communication
- Knowledgeable in AMS 360, Nexsure, Sagitta, Epic
- Customer Presentations
- Customer Relationship Management (CRM)
- New Business Opportunities
- Strong Relationships
- Customer Relations
Technical Acumen
- Microsoft Office (Word, Excel and Power Point)
- Sagitta
- AMS360
- Applied
- Epic
Activities
- United Way
- Alzheimer's Walk & Fundraising
- Youth and Adult Literacy Programs
Certification
- Licensed Licensed P&C Insurance Producer , Illinois, 1998
- Master WorkComp Advisor, 2023
Languages
Spanish
Native or Bilingual
Timeline
Account Executive
West's Insurance Agency
02.2021 - Current
Inside Broker
CRC Group
12.2019 - 02.2021
Senior Client Service Manager
Hylant
06.2019 - 12.2019
Account Executive
Alliant/Mesirow Insurance Services
01.2015 - 06.2019
Client Executive
Tave Risk Management
11.2013 - 01.2015
Account Manager
GCG Risk Management
12.2012 - 11.2013
Account Manager
The Plexus Groupe LLC
11.2011 - 12.2012
Account Executive
Mesirow Financial
12.2003 - 11.2011
College of Lake County
Associates of Arts in Liberal Arts
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