Results-driven professional with expertise in crisis intervention and training delivery. Skilled in developing impactful training programs to enhance staff performance and improve client outcomes.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Mental Health Counselor
A Better Way Therapy
11.2021 - Current
Conducted individual and family therapy sessions to support clients' mental health needs.
Developed personalized treatment plans based on comprehensive assessments and client goals.
Utilized evidence-based therapeutic techniques to facilitate client progress and recovery.
Cultivated a safe, supportive environment for clients to express feelings and experiences.
Improved clients'' coping skills through the implementation of cognitive-behavioral therapy interventions.
Training Manager
Boys Town
03.2019 - 07.2026
Developed and implemented training programs to enhance staff performance and engagement.
Facilitated workshops on best practices, improving knowledge retention and application among employees.
Assessed training needs through surveys and evaluations, aligning programs with organizational goals.
Mentored Senior Training Coordinators and Training Coordinators, fostering professional growth and ensuring consistency in training delivery.
Analyzed feedback from trainees to refine content and improve instructional methods continuously.
Organized and edited training manuals, multimedia visual aids, and other educational materials.
Monitored and evaluated training performance to determine quality and cohesiveness.
Collaborated with other departments to align training programs with organizational goals and objectives.
Senior Training Consultant
Boys Town
08.2009 - 03.2019
Developed and implemented training programs aligned with organizational objectives.
Facilitated workshops to enhance staff skills and promote effective teaching strategies.
Mentored Training Consultants, fostering professional growth and knowledge sharing.
assessments to identify skill gaps within teams.
Collaborated with leadership to design strategic initiatives for continuous improvement in training delivery.
Improved employee performance by designing and delivering engaging training programs.
Community Director
Behaven Kids
05.2005 - 08.2009
Developed community engagement programs to enhance outreach and support for families.
Collaborated with local organizations to establish partnerships and resource sharing initiatives.
Led team meetings to align goals and improve service delivery processes.
Oversaw staff training and development, ensuring a high level of competence in delivering valuable services to the community.
Managed budgets and resources effectively to ensure operational efficiency across programs.
Education
Master of Science - Agency Counseling
University of Virginia
Charlottesville, VA
05-1985
Skills
Treatment Planning
Building rapport
Individual counseling
Crisis intervention
Coaching and mentoring
Program optimization
Strategic thinker
Project management
Training methods
Training facilitation
Training delivery
Virtual training
Accomplishments
Co-Authored the training manual Building Skills in High Risk Families
Co-Authored the book Skills for Families, Skills for Life
Participated in the development of advances in In-Home Family Services program model from Phases to Stages to Ecological Model to the current model.
Participated in the update of the Preservice Workshop
Project lead on update to Consultation Workshop
Certification
CCMHC - Certified Clinical Mental Health Counselor