Paula L. Loos
Elyria,OH
Summary
Skilled specialist with proven track record in delivering impactful results. Adept at team collaboration and flexible in adapting to changing needs. Expertise in working with diverse populations in highly stressful situations, consistently driving successful outcomes. Known for reliability and strong focus on achieving objectives.
Overview
1
1
Language
1
1
Certification
17
17
years of professional experience
Work History
Information & Assistance Specialist
Lorain County Office on Aging
Elyria, OH
09.2017 - 11.2024
- Provided clients, local and state agencies, as well as hospital systems with information on programs thru LCOOA, county-run programs to help one age in place.
- Informed clients, local and state agencies, and hospital systems about LCOOA and county-run programs to support aging in place.
- Facilitated communication for Spanish-speaking clients by translating documents and conversations.
Housing Specialist
Midview Crossing Apartments (Independent Management Company)
Elyria, OH
09.2016 - 09.2017
- Addressed tenant inquiries prospective tenants housing questions
- Managed processing of initial, interim, annual, and move-out paperwork for individuals to ensure compliance and efficiency
- Coordinated timely handling of work orders to maintain property standards and resident satisfaction
- Submitted purchase orders for the property
Assistant Property Manager & Social Services Coordinator
Magnolia on Detroit (Levin Group)
Cleveland, OH
06.2016 - 09.2016
- Responded to inquiries from prospective tenants and conducted initial appointments to facilitate their application process
- Managed paperwork for initial, annual recertification, interim, and move-out processes while ensuring compliance with HUD and OHFA guidelines
- Connected tenants with resources to help address and resolve personal issues
Assistant Property Manager
Westway Garden Apts. (VESTA)
Elyria, OH
06.2014 - 06.2016
- Assisted Property Manager with daily operations of HUD property, resolving tenant issues to maintain a positive living environment
- Processed Initial, Interim, and Annual Re-certifications for HUD and OHFA to ensure compliance with housing regulations
- Conducted background checks thru CoreLogic Safe Rent
- Coordinated site setup for Boys & Girls Club of Lorain County, facilitating community resources for local youth
Substitute Teacher - K- Middle School
St. Joseph’s School, Amherst and Lorain City Schools
Amherst, OH
09.2008 - 01.2014
- Executed engaging classroom lesson plans to enhance student learning
- Facilitated instruction for children from diverse backgrounds to promote inclusivity
- Adapted lesson plans to maintain classroom continuity across diverse grade levels and subjects.
- Managed classroom behavior with calm authority, reinforcing school expectations and respectful student conduct.
- Implemented teacher instructions accurately, supporting daily instruction and timely completion of assignments.
Spanish/Enrichment Teacher
West Park Catholic Academy
Cleveland
08.2010 - 06.2011
- Obtained a Non-Tax Certificate from the State of Ohio Department of Education
- Earned Basic Catechist Certification to enhance teaching skills
- Taught Spanish language and culture to K-8th graders, fostering language skills and cultural awareness
- Developed and launched an Enrichment Program for 4th-6th graders, enhancing creative and critical thinking skills
Social Service Worker II – Child Care Unit
Lorain County Department of Job & Family Services
Elyria, OH
06.2007 - 04.2009
- Managed caseload of over 300 clients, ensuring each received appropriate resources and support
- Oversaw a caseload of over 300 clients, ensuring timely and accurate service delivery.
- Engaged in communication with clients from various demographic backgrounds to provide tailored support.
- Advised clients of any changes in government requirements or policies
Education
Bachelor of Liberal Arts & Social Sciences - Spanish
Cleveland State University
Cleveland, OHBachelor Plus Program - Emphasis in 4th-9th Grade Language Arts and History
Ashland University, LCCC
OHEmphasis in Spanish & Human Rights
The University of Dayton
Dayton, OhioSkills
- Bilingual proficiency
- Microsoft Office expertise
- YARDI and CoreLogic
- Documentation management
- Customer relations
- Expert problem solving
- Client advocacy
- Analytical thinking
- Program evaluation
- Advanced communication
Certification
Fair Housing
Languages
Spanish
Professional Working
Timeline
Information & Assistance Specialist
Lorain County Office on Aging
09.2017 - 11.2024
Housing Specialist
Midview Crossing Apartments (Independent Management Company)
09.2016 - 09.2017
Assistant Property Manager & Social Services Coordinator
Magnolia on Detroit (Levin Group)
06.2016 - 09.2016
Assistant Property Manager
Westway Garden Apts. (VESTA)
06.2014 - 06.2016
Spanish/Enrichment Teacher
West Park Catholic Academy
08.2010 - 06.2011
Substitute Teacher - K- Middle School
St. Joseph’s School, Amherst and Lorain City Schools
09.2008 - 01.2014
Social Service Worker II – Child Care Unit
Lorain County Department of Job & Family Services
06.2007 - 04.2009
Emphasis in Spanish & Human Rights
The University of Dayton
Bachelor of Liberal Arts & Social Sciences - Spanish
Cleveland State University
Bachelor Plus Program - Emphasis in 4th-9th Grade Language Arts and History
Ashland University, LCCC