Results-driven Community Manager with expertise in compliance management, operational oversight, and customer service. Proven ability to enhance service satisfaction through effective data analysis and actionable recommendations.
Overview
40
40
years of professional experience
Work History
Community Manager
Regus Business Center
Sarasota, Florida
09.2018 - Current
Monitored lease and renewal rental rates, advising leadership on strategic adjustments.
Responded to customer inquiries promptly, contributing to improved service satisfaction.
Oversaw daily operations to ensure compliance with company policies.
Receptionist
Manatee County Sheriff's Office
Bradenton, Florida
06.1992 - 09.2018
Greeted visitors and informed them about sheriff's office services to ensure a welcoming experience.
Managed incoming calls, directing them to appropriate personnel.
Coordinated appointment scheduling for clients and visitors to optimize office workflow.
Delivered administrative support by typing letters, filing documents, and scanning or copying to maintain organized records.
Receptionist
Manatee County Blood Bank
Bradenton, Florida
08.1986 - 01.1992
Scheduled and confirmed appointments, ensuring optimal calendar management for team efficiency.
Greeted visitors, assisting with inquiries to foster positive experiences.
Managed incoming calls, directing to appropriate personnel to enhance communication flow.
Maintained organized filing system for confidential client information per company policy.