Paula Lowry
Luthersville,GA
Summary
Results-driven Shift Supervisor with strong expertise in employee training, workplace safety, and staff management. Committed to optimizing operations and enhancing productivity while ensuring customer satisfaction.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
UPS
Peachtree City, GA
11.2021 - 10.2025
- Supervised daily operations, ensuring adherence to safety protocols and operational efficiency.
- Trained and mentored new team members on workflow processes and company policies.
- Implemented process improvements that enhanced productivity and reduced errors within the shift.
- Coordinated with management to optimize resource allocation during peak periods.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved operational challenges swiftly, maintaining seamless work continuity and minimizing disruptions.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
High School Diploma -
Newnan High School
Newnan, GA06-1991
Skills
- Employee training
- Workplace safety
- Staff management
- Customer-oriented
- Operations management
- Safety awareness
- Conflict resolution techniques
- Scheduling coordination
- Inventory management
Timeline
Shift Supervisor
UPS
11.2021 - 10.2025
High School Diploma -
Newnan High School